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Podcast

Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions

Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions 1800 1200 Kane Simms

Product Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale a conversational AI practice.

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Giving your AI a Boost with Sam Danby

Giving your AI a Boost with Sam Danby 1800 1200 Kane Simms

Sam Danby shares insights on conversational AI tooling and Boost.ai.

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Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor

Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor 1800 1200 Kane Simms

Insights from the VUI Agency on how to design charismatic voice assistants.

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Google CCAI with Antony Passemard

Google CCAI with Antony Passemard 1800 1200 Kane Simms

Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.

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Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes 1800 1200 Kane Simms

Voicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?

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Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI

Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI 1800 1200 Kane Simms

Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.

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Building a business on Alexa and Google Assistant with Tom Hewitson

Building a business on Alexa and Google Assistant with Tom Hewitson 1800 1200 Kane Simms

Founder and CEO, Labworks.io, Tom Hewitson joins us to share his advice on how to build a business on Alexa and Google Assistant.

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Enterprise conversational automation with Derek Roberti

Enterprise conversational automation with Derek Roberti 1800 1200 Kane Simms

VP Technology at Cognigy, Derek Roberti, joins us to share the ins and outs of enterprise conversational automation.

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How voice of the customer can enhance your conversational automation strategy with Nate Brown

How voice of the customer can enhance your conversational automation strategy with Nate Brown 1800 1200 Kane Simms

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.

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Actionable insights from speech data with Nico Perony

Actionable insights from speech data with Nico Perony 1800 1200 Kane Simms

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX.

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