Case study • Page 2 of 2 • VUX World

Ben McCulloch
August 24, 2022

AI at Marks and Spencer: 2 current use cases

AI at Marks and Spencer: 2 current use cases https://vux.world/wp-content/uploads/Article-Square-Sticker-Facebook-Cover-1120-×-840px-1.jpg 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g August 24, 2022 August 24, 2022

How do you take a quintessential British brand, steeped in tradition and history, with a legion of customers (quite a few who are in the older demographic) and transform it…

Ben McCulloch
July 27, 2022

How ABN AMRO bank developed AI maturity

How ABN AMRO bank developed AI maturity https://vux.world/wp-content/uploads/ABN_AMRO.jpg 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g July 27, 2022 July 27, 2022

Although conversational AI has decades of history, there’s relatively few companies around who you would call mature in AI terms. But here’s one.

Ben McCulloch
July 25, 2022

How LNER’s digital human could revolutionise train travel

How LNER’s digital human could revolutionise train travel https://vux.world/wp-content/uploads/LNER.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g July 25, 2022 July 25, 2022

Bots take many shapes and forms, and each has their unique challenges. How about this one though – a digital human installed in a busy train station concourse in England?

Rebecca Christie
July 20, 2022

You’ll build your first chatbot twice with Orlando Gadea, Stanley Black and Decker

You’ll build your first chatbot twice with Orlando Gadea, Stanley Black and Decker https://vux.world/wp-content/uploads/Orlando-L.jpg 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 20, 2022 July 27, 2022

Orlando Gadea, Stanley Black and Decker joins us to share his experience in managing conversational AI digital transformation programmes and why you’ll end up building your first bot twice.

Rebecca Christie
July 14, 2022

How Rabobank uses conversational AI with Stefan Bijkerk

How Rabobank uses conversational AI with Stefan Bijkerk https://vux.world/wp-content/uploads/landscpae-s.jpg 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 14, 2022 July 20, 2022

Stefan Bijkerk discusses with us on our podcast the ways that Rabobank is using conversational AI.

Rebecca Christie
July 13, 2022

How Empire Today uses conversational AI with Philip Bennett

How Empire Today uses conversational AI with Philip Bennett https://vux.world/wp-content/uploads/philip-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 13, 2022 July 20, 2022

Philip Bennett joins us to speak about how Empire Today has been using conversational AI.

Ben McCulloch
July 5, 2022

Decathlon’s 5 year automation strategy took 6 months thanks to AI

Decathlon’s 5 year automation strategy took 6 months thanks to AI https://vux.world/wp-content/uploads/Article-Square-Sticker-Facebook-Cover-1120-×-840px-2.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g July 5, 2022 July 6, 2022

Despite the pains and sadness of the pandemic, there have been some curious and exciting developments. The sudden jolt to normal life caused many brands to rapidly change, with many…

Ben McCulloch
June 28, 2022

Landry’s find the perfect use case for a voice assistant

Landry’s find the perfect use case for a voice assistant https://vux.world/wp-content/uploads/Article-Square-Sticker-Facebook-Cover-1120-×-840px-1.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g June 28, 2022 July 6, 2022

Landry’s Inc. is a US-based corporation that has 72 restaurant brands and 600 restaurants, hotels, casinos and entertainment destinations across the US, turning over $3 billion in annual revenue. The…

Kane Simms
March 24, 2022

How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon

How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon https://vux.world/wp-content/uploads/Charles_Guth_-_Decathlon_-_Landscape.jpg 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 24, 2022 July 27, 2022

Learn how Decathlon flipped the script on its customer service channels and built an entirely new customer service set up with AI.

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