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Case study

Conversational AI at GoDaddy and beyond with Sonia Talati

Conversational AI at GoDaddy and beyond with Sonia Talati 1600 1200 Rebecca Christie

Sonia Talati, Senior Manager for Conversation Design at GoDaddy, shares some insights into how GoDaddy uses conversational AI and thoughts on scale.

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Nova KBM’s AI assistant is more successful than anyone dreamed

Nova KBM’s AI assistant is more successful than anyone dreamed 1120 840 Ben McCulloch

Here’s how Nova KBM, a market-leading Slovenian bank, automated its customer engagement, and the results it saw. 

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Learnings from designing over 300 chatbots with Jim-Rowe Bot

Learnings from designing over 300 chatbots with Jim-Rowe Bot 1600 1200 Rebecca Christie

Jim-Rowe Bot joins Kane-versational AI and talks through what he has learned from the experience of creating over 300 chatbots.

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Voice AI that detects your tone of voice with Sean Austin, CEO, Helios

Voice AI that detects your tone of voice with Sean Austin, CEO, Helios 1600 1200 Rebecca Christie

Sean Austin, CEO, Helios joins us to give an insight on how Voice AI is working to be able to detect what the tone of your voice is.

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Conversations Squared #1 – Emily Uematsu Banzhaf

Conversations Squared #1 – Emily Uematsu Banzhaf 1600 1200 Rebecca Christie

Emily Uematsu Banzhaf, Content Designer at WillowTree, talks to Ben McCulloch about conversation design. Emily is also a conversation/VUI designer, she leads the ethical use taskforce at Open Voice Network,…

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Conversational AI in the emerging web 3 landscape, with Brandon Kaplan, CIO, Journey

Conversational AI in the emerging web 3 landscape, with Brandon Kaplan, CIO, Journey 1600 1200 Rebecca Christie

Brandon Kaplan, CIO, Journey discusses how conversational AI is emerging in the web 3 landscape.

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Automating insurance claims with conversational AI

Automating insurance claims with conversational AI 1120 840 Ben McCulloch

What do you do when your kitchen sink springs a leak? If you’re covered by Homeserve’s insurance you’d call them up and ask for a fix pronto. They have a…

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How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank

How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank 1600 1200 Kane Simms

Fabio Sarti, Senior AI/ML Product Manager at Scotiabank, joins us to share how Scotiabank uses conversational AI.

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Check out Florida Blue’s multimodal marvel!

Check out Florida Blue’s multimodal marvel! 1120 840 Ben McCulloch

Where’s the best place to start your automation journey? Look for an issue you deal with every day that doesn’t require analytical thought to solve.

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HSBC knows the measure of a great digital assistant

HSBC knows the measure of a great digital assistant 1120 840 Ben McCulloch

There’s a good chance you’ve heard of HSBC as it’s Europe’s largest bank with nearly $3 trillion in assets.

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