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Nova KBM’s AI assistant is more successful than anyone dreamed
Nova KBM’s AI assistant is more successful than anyone dreamed 1120 840 Ben McCulloch

Here’s how Nova KBM, a market-leading Slovenian bank, automated its customer engagement, and the results it saw. 

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Conversations Squared #2 – Jason F. Gilbert
Conversations Squared #2 – Jason F. Gilbert 2380 2380 Ben McCulloch

Jason F. Gilbert (aka The BotMan) is the Lead Character Designer at Intuition Robotics. Originally a filmmaker, he’s worked on loads of bots through the years for various brands on…

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Is our love for the web holding us back?
Is our love for the web holding us back? 1120 840 Ben McCulloch

Many of the brands Kane interviews on VUX World are taking careful 1st steps into conversational AI. They already have a website, they have a smartphone app, they have a…

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You must see Amelia’s 7 Design Principles
You must see Amelia’s 7 Design Principles 1120 840 Ben McCulloch

How do you ensure you’re on the right track in conversational AI? How do you ensure you’re not wasting time and resources on something that won’t help anyone? Many designers…

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HSBC knows the measure of a great digital assistant
HSBC knows the measure of a great digital assistant 1120 840 Ben McCulloch

There’s a good chance you’ve heard of HSBC as it’s Europe’s largest bank with nearly $3 trillion in assets.

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  • Rebecca Christie

An AI modelled on the human brain, with Peter Voss, CEO, Aigo
An AI modelled on the human brain, with Peter Voss, CEO, Aigo 1600 1200 Rebecca Christie

What happens when you build a conversational AI framework that’s modelled on the human brain? The coiner of the term ‘AGI’, Peter Voss, joins us to reveal all.

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AI at Marks and Spencer: 2 current use cases
AI at Marks and Spencer: 2 current use cases 1120 840 Ben McCulloch

How do you take a quintessential British brand, steeped in tradition and history, with a legion of customers (quite a few who are in the older demographic) and transform it…

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  • Rebecca Christie

Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson
Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson 1600 1200 Rebecca Christie

Meredith Schulz, Sr. Conversation Design Manager, LivePerson, joins us to talk about how to effectively scale a conversation design practice.

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  • Rebecca Christie

Why do most chatbots fail? With Dawn Harpster, Talkdesk
Why do most chatbots fail? With Dawn Harpster, Talkdesk 1600 1200 Rebecca Christie

Dawn Harpster, Senior Conversation Architect at Talkdesk, joins us to discuss why most chatbots fail, and how you can design successful digital assistants.

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  • Rebecca Christie

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy
Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy 1600 1200 Rebecca Christie

Botcopy is a Google Cloud Partner that augments the workflow and usability of DialogFlow, making the front end messenger interface customisable.

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