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technology

Machines that talk: How Toyota drives innovation in manufacturing with Kordel France

Machines that talk: How Toyota drives innovation in manufacturing with Kordel France 1280 720 Taras Semeniuk

Discover how Toyota uses AI to transform its manufacturing floors today and what the future of human-machine teamwork could look like.

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Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold

Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold 1280 720 Taras Semeniuk

From the hype cycle around AI to the real-world constraints enterprises face when adopting new tech, we explore the future of business communications.

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Master assistant or multi-assistant orchestration? 4 considerations

Master assistant or multi-assistant orchestration? 4 considerations 1600 1200 Kane Simms

When you start working on expanding your enterprise conversational automation initiative, you’ll be faced with a dilemma.

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Holistic AI services: the future of CX?

Holistic AI services: the future of CX? 925 615 Ben McCulloch

We have best practices when implementing Conversational AI – find the repetitive tasks you do every day that don’t require analytical thought to solve, and then see if they can…

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Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera 1600 1200 Rebecca Christie

Muddu Sudhakar, CEO, Aisera joins us to discuss the Aisera philosophy for AI mediated service provision, and some controversial recommendations.

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The ultimate convergence of conversational AI markets and technologies

The ultimate convergence of conversational AI markets and technologies 1600 1200 Kane Simms

Divergence within the conversational AI market is necessary. It creates differentiation. Here’s a look at how that’s happening, where it’ll converge in future and why that’s important.

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Kore AI raises $70m and shows maturity in its positioning

Kore AI raises $70m and shows maturity in its positioning 1280 718 Kane Simms

Florida-based conversational AI platform, Kore.ai has raised $70m and aims to position itself as the ‘undisputed leader’ in customer experience optimisation.

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Achieving high levels of automation with Sovran AI, CRO, Clive Elleforde

Achieving high levels of automation with Sovran AI, CRO, Clive Elleforde 1800 1200 Kane Simms

Meet the company that Google, ironically, brings in to solve complex voice automation projects in call centres.

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Amazon Astro: talking vacuum cleaner? Or game changer?

Amazon Astro: talking vacuum cleaner? Or game changer? 976 549 Kane Simms

Is Amazon’s latest device, Astro, the world’s first widely available house robot, just a talking Hoover? Or is there more to it?

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Intent-less NLU and knowledge management with Hyro CEO, Israel Krush

Intent-less NLU and knowledge management with Hyro CEO, Israel Krush 1800 1200 Kane Simms

Hyro CEO, Israel Krush shares a unique approach to conversational AI that requires less conversation design and has higher accuracy.

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