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Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez

Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez 1800 1200 Kane Simms

One of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.

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AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein 1800 1200 Kane Simms

Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.

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Avaya on enterprise AI strategy, with Davide Petramala

Avaya on enterprise AI strategy, with Davide Petramala 1800 1200 Kane Simms

Davide Petramala shares some deep insights on how organisations can get started and scale their voice and conversational AI efforts.

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The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai

The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai 1800 1200 Kane Simms

The Zammo team join us to share why owning your NLU is so crucial, the importance of control, analytics and cross platform assistants.

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Finding the unfindable with Lucy AI’s Dan Mallin

Finding the unfindable with Lucy AI’s Dan Mallin 1800 1200 Kane Simms

Find out how brands like Pepsi is democratising its internal knowledge search with Dan Mallin, CEO, Lucy AI.

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Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer

Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer 1800 1200 Kane Simms

The Microsoft Conversation AI Team join us to share an overview of the Azure Bot Service and how Microsoft is enabling conversational transformation at all scales.

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Hyper-personalised voice AI with Laetitia Cailleteau, Accenture

Hyper-personalised voice AI with Laetitia Cailleteau, Accenture 1800 1200 Kane Simms

Laetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent.

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How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto

How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto 1800 1200 Kane Simms

Atexto join us to dive under the hood of training automatic speech recognition systems (ASR).

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Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions

Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions 1800 1200 Kane Simms

Product Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale a conversational AI practice.

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Giving your AI a Boost with Sam Danby

Giving your AI a Boost with Sam Danby 1800 1200 Kane Simms

Sam Danby shares insights on conversational AI tooling and Boost.ai.

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