One of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.
read moreMany have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.
read moreDavide Petramala shares some deep insights on how organisations can get started and scale their voice and conversational AI efforts.
read moreThe Zammo team join us to share why owning your NLU is so crucial, the importance of control, analytics and cross platform assistants.
read moreFind out how brands like Pepsi is democratising its internal knowledge search with Dan Mallin, CEO, Lucy AI.
read moreThe Microsoft Conversation AI Team join us to share an overview of the Azure Bot Service and how Microsoft is enabling conversational transformation at all scales.
read moreLaetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent.
read moreAtexto join us to dive under the hood of training automatic speech recognition systems (ASR).
read moreProduct Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale a conversational AI practice.
read moreSam Danby shares insights on conversational AI tooling and Boost.ai.
read more