VUX • VUX World

Ben McCulloch
July 22, 2024

Scaling debt recovery with an AI assistant – a success story

Scaling debt recovery with an AI assistant – a success story https://vux.world/wp-content/uploads/Debt-colleciton-success-story.jpg 1920 1080 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g July 22, 2024 July 23, 2024

Find out how a chatbot built by VUX World reduced query resolution times to 2 ½ minutes (saving 400 agent hours in under a year) and improved CSAT by 30%.

Kane Simms
November 27, 2020

Incorporating VUI into your UX repertoire with Stuart Silverstein

Incorporating VUI into your UX repertoire with Stuart Silverstein https://vux.world/wp-content/uploads/stuart-silverstein-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g November 27, 2020 November 27, 2020

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.

Kane Simms
January 27, 2020

VUX design 2.0

VUX design 2.0 https://vux.world/wp-content/uploads/2018/05/flash-briefing-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 27, 2020 October 8, 2021

Voice assistants should change how they interact with users based on how you interact with them and the context you’re in. For example: 🎧 If I’m walking with my headphones…

Kane Simms
March 18, 2019

Creating world-class interactive audio with Jonathan Myers and Dave Grossman

Creating world-class interactive audio with Jonathan Myers and Dave Grossman https://vux.world/wp-content/uploads/2019/03/earplay-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 18, 2019 April 15, 2019

Jonathan Myers and Dave Grossman, founders of Earplay, join us to share how they create world-leading interactive stories.

Kane Simms
January 14, 2019

All about voice UX research with Chris Geison

All about voice UX research with Chris Geison https://vux.world/wp-content/uploads/2019/01/ux-research-with-chris-geison-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 14, 2019 January 14, 2019

For the first episode of 2019, Dustin and I chat to long time fan of the show, hardcore Wu-Tang fan and resident UX research expert at AnswerLab, Chris Geison, about…

Kane Simms
December 17, 2018

Emotional intelligence with Sina Kahen

Emotional intelligence with Sina Kahen https://vux.world/wp-content/uploads/2018/12/emotional-intelligence-with-sina-kahen-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g December 17, 2018 December 17, 2018

This week, we’re joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 ‘First…

Kane Simms
June 11, 2018

All about Alpha Voice with Bryan Colligan

All about Alpha Voice with Bryan Colligan https://vux.world/wp-content/uploads/2018/06/all-about-alpha-voice-with-Bryan-Colligan-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g June 11, 2018 June 12, 2018

This week, we’re finding out how content creators can have their podcasts and YouTube content indexed and searchable on voice, with Bryan Colligan of Alpha Voice.

Kane Simms
May 7, 2018

All about Voysis and the GUI to VUI transition with Brian Colcord

All about Voysis and the GUI to VUI transition with Brian Colcord https://vux.world/wp-content/uploads/2018/05/All-about-Voysis-with-Brian-Colcord-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g May 7, 2018 May 1, 2018

Today we’re taking a close look at the Voysis platform and discussing transitioning from GUI to VUI design with VP of Design, Brian Colcord. We’ve covered plenty of voice first…

Kane Simms
April 2, 2018

My first 30 days as a VUI designer with Ilana Shalowitz and Brian Bauman

My first 30 days as a VUI designer with Ilana Shalowitz and Brian Bauman https://vux.world/wp-content/uploads/2018/04/my-first-30-days-as-a-VUI-desinger-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g April 2, 2018 April 9, 2018

Today, we’re getting into detail about what it’s like to be a full-time VUI designer. We’re discussing the details of the role, the day to day duties and the skillsets…

Kane Simms
March 19, 2018

Hearing voices: a strategic view of the voice first ecosystem with Matt Hartman

Hearing voices: a strategic view of the voice first ecosystem with Matt Hartman https://vux.world/wp-content/uploads/2018/03/hearing-voices-with-matt-hartman-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 19, 2018 March 16, 2018

We’re getting into detail on the voice first ecosystem; the opportunities, challenges and future, with curator of the Hearing Voices newsletter, Matt Hartman. This week, Dustin and I are…

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