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VUX

Scaling debt recovery with an AI assistant – a success story

Scaling debt recovery with an AI assistant – a success story 1920 1080 Ben McCulloch

Find out how a chatbot built by VUX World reduced query resolution times to 2 ½ minutes (saving 400 agent hours in under a year) and improved CSAT by 30%.

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Incorporating VUI into your UX repertoire with Stuart Silverstein

Incorporating VUI into your UX repertoire with Stuart Silverstein 1800 1200 Kane Simms

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.

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VUX design 2.0

VUX design 2.0 1800 1200 Kane Simms

Voice assistants should change how they interact with users based on how you interact with them and the context you’re in. For example: 🎧 If I’m walking with my headphones…

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Creating world-class interactive audio with Jonathan Myers and Dave Grossman

Creating world-class interactive audio with Jonathan Myers and Dave Grossman 1800 1200 Kane Simms

Jonathan Myers and Dave Grossman, founders of Earplay, join us to share how they create world-leading interactive stories.

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All about voice UX research with Chris Geison

All about voice UX research with Chris Geison 1800 1200 Kane Simms

For the first episode of 2019, Dustin and I chat to long time fan of the show, hardcore Wu-Tang fan and resident UX research expert at AnswerLab, Chris Geison, about…

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Emotional intelligence with Sina Kahen

Emotional intelligence with Sina Kahen 1800 1200 Kane Simms

This week, we’re joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 ‘First…

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All about Alpha Voice with Bryan Colligan

All about Alpha Voice with Bryan Colligan 1800 1200 Kane Simms

This week, we’re finding out how content creators can have their podcasts and YouTube content indexed and searchable on voice, with Bryan Colligan of Alpha Voice.

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All about Voysis and the GUI to VUI transition with Brian Colcord

All about Voysis and the GUI to VUI transition with Brian Colcord 1800 1200 Kane Simms

Today we’re taking a close look at the Voysis platform and discussing transitioning from GUI to VUI design with VP of Design, Brian Colcord. We’ve covered plenty of voice first…

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My first 30 days as a VUI designer with Ilana Shalowitz and Brian Bauman

My first 30 days as a VUI designer with Ilana Shalowitz and Brian Bauman 1800 1200 Kane Simms

Today, we’re getting into detail about what it’s like to be a full-time VUI designer. We’re discussing the details of the role, the day to day duties and the skillsets…

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Hearing voices: a strategic view of the voice first ecosystem with Matt Hartman

Hearing voices: a strategic view of the voice first ecosystem with Matt Hartman 1800 1200 Kane Simms

 We’re getting into detail on the voice first ecosystem; the opportunities, challenges and future, with curator of the Hearing Voices newsletter, Matt Hartman. This week, Dustin and I are…

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