We’re honoured to be joined by Amazon Alexa Chief Evangelist, Dave Isbitski, to discuss the conversations that he’s having at C-Suite level about how brands should be approaching voice and where it’s all heading.
Become an expert conversation designer
The Conversational Academy is a fantastic online course that’ll teach you the ins and outs of conversation design. Prepare yourself for the UX role of the future and enrol on the course today. VUX World listeners will save $100 when you enrol at conversationalacademy.com.
In this episode
Dave Isbitski is the Chief Evangelist at Amazon Alexa and spends his days touring the world speaking and educating brands on why they should be adopting a voice strategy and how they can do it.
We chat to Dave about what he’s observing at Chief Exec level within brands across different industries and how he’s advising brands to approach voice. We also look at the bigger picture, where voice is heading and what brands can do today to put themselves in prime position tomorrow.
This is a key episode for digital and innovation leaders and C-Suite execs as you’ll hear first hand from Amazon on how you should be thinking about and approaching voice in your company. From visioning and scene setting to resourcing, planning and scaling. You’ll also hear about the opportunities that are waiting for you once you start down this path.
It’s also an important episode for anyone working at agency level, as you’ll see some of the techniques Dave uses to sell voice to big companies and understand where the technology and user behaviour is heading.
We dive into details on:
- Voice in the enterprise
- Short and long term roadmap planning
- The similarities between voice now and mobile then
- How to get users to discover your skills
- Conversation design
- Relationship building
- The future of voice and how to plan for it
Lots of you sent your questions in for us to ask Dave, which we do at the end and Dave shares plenty of tips for designers, developers, agencies and creators in this space.
Thanks to everyone who sent their questions in, it was a great way to end the show.
Dave’s details: thedavedev.com
Vote and propose Alexa features: alexa.uservoice.com
Dave’s podcast: alexadevchat.com
Recent podcast appearances
Hear Dave discuss the evolution of Alexa on Voicebot
About Dave, his role and Alexa in Canada on Alexa in Canada
Dave on what’s changed in voice on Voice Summit