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Ben McCulloch
April 28, 2023

Conversations Squared #8 Michelle Parayil

Conversations Squared #8 Michelle Parayil https://vux.world/wp-content/uploads/mp_c2_IMAGE.jpg 1915 1657 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 28, 2023 April 28, 2023

Let’s talk about proactive messaging! Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with conversational AI, and shares her…

Ben McCulloch
April 27, 2023

Why build a bank assistant from scratch?

Why build a bank assistant from scratch? https://vux.world/wp-content/uploads/BANK-e1682683878103.png 1120 716 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 27, 2023 April 28, 2023

How does a bank deploy an assistant like Capital One’s ENO or Bank of America’s Erica without investing countless dollars and hours in the project?

Ben McCulloch
April 18, 2023

Conversations Squared #7 Hilary Hayes

Conversations Squared #7 Hilary Hayes https://vux.world/wp-content/uploads/C2_Hilary5.jpg 1919 1919 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 18, 2023 April 20, 2023

Let’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.

Ben McCulloch
April 14, 2023

From good to great: how Roche improved customer experience

From good to great: how Roche improved customer experience https://vux.world/wp-content/uploads/31.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 14, 2023 April 14, 2023

When does a company in a ‘dinosaur’ industry like pharmaceuticals embrace change?

Rebecca Christie
March 10, 2023

Gartner’s Magic Quadrant for Enterprise Conversational AI Platforms: 2022 vs 2023 Comparison

Gartner’s Magic Quadrant for Enterprise Conversational AI Platforms: 2022 vs 2023 Comparison https://vux.world/wp-content/uploads/Gartner-Enterprise-Conversational-AI-Platforms-Magic-Quadrant-2022-and-2023-Analysis-VUX-World.png 1920 1080 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g March 10, 2023 August 30, 2023

So, it’s that time of year again. Gartner has released its Magic Quadrant for Enterprise Conversational AI Platforms 2023, and it makes for interesting reading. I’ll be doing some deeper…

Rebecca Christie
March 6, 2023

Conversational AI in Financial Services with Dave Schreffler & Peter Berbee

Conversational AI in Financial Services with Dave Schreffler & Peter Berbee https://vux.world/wp-content/uploads/KORE-L-1.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g March 6, 2023 April 27, 2023

Dave Schreffler & Peter Berbee join us to discuss how Conversational AI is being used in Financial services.

Ben McCulloch
March 2, 2023

Conversations Squared #6 Kane Simms

Conversations Squared #6 Kane Simms https://vux.world/wp-content/uploads/kane-image.jpg 2380 2380 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g March 2, 2023 March 2, 2023

Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the man who’s usually asking the…

Rebecca Christie
February 27, 2023

Context is King (and Queen), with Gregg Johnson, CEO, Invoca

Context is King (and Queen), with Gregg Johnson, CEO, Invoca https://vux.world/wp-content/uploads/gregg-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g February 27, 2023 February 27, 2023

Gregg Johnson, CEO, Invoca joins us in sharing just how important context actually is.

Ben McCulloch
February 21, 2023

Conversations Squared #5 Dr Maria Aretoulaki

Conversations Squared #5 Dr Maria Aretoulaki https://vux.world/wp-content/uploads/DrMaria-image_lo.jpg 2380 2380 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g February 21, 2023 February 21, 2023

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I reached out to Dr Maria…

Kane Simms
February 21, 2023

ChatGPT and the Future of Intelligent Automation, Today

ChatGPT and the Future of Intelligent Automation, Today https://vux.world/wp-content/uploads/hero.jpg 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 21, 2023 June 28, 2024

A webinar on the value of ChatGPT technology and Large Language Models can bring to enterprise automation.

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