We’re used to hearing Text To Speech in conversational AI, but that’s not the only option available. Voice assistants don’t have to use synthetic speech – they can use recordings…
read moreMark Worden, NatWest joins us as he shares how natwest has created the worlds first accessible chabot.
read moreYvonne Zgraggen joins us on our VUX World podcast as she speaks through conversational automation at Swisscom.
read moreDon’t throw your chatbot data into a black hole. Instead, use these killer metrics to measure and improve your chatbot’s performance.
read moreLet’s talk about proactive messaging! Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with conversational AI, and shares her…
read moreHow does a bank deploy an assistant like Capital One’s ENO or Bank of America’s Erica without investing countless dollars and hours in the project?
read moreLet’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.
read moreWhen does a company in a ‘dinosaur’ industry like pharmaceuticals embrace change?
read moreSo, it’s that time of year again. Gartner has released its Magic Quadrant for Enterprise Conversational AI Platforms 2023, and it makes for interesting reading. I’ll be doing some deeper…
read moreDave Schreffler & Peter Berbee join us to discuss how Conversational AI is being used in Financial services.
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