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Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions

Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions 1800 1200 Kane Simms

Product Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale a conversational AI practice.

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Step up your chatbot and voice assistant game

Step up your chatbot and voice assistant game 1800 1200 Kane Simms

There’s too many average conversational AI implementations that are ill-designed and not greatly useful. Don’t fall into that trap. This short story is about a generally less than desirable experience…

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What is Natural Language Understanding (NLU)? A beginner’s guide

What is Natural Language Understanding (NLU)? A beginner’s guide 1800 1200 Kane Simms

Critical foundational knowledge on Natural Language Understanding (NLU) for anyone interested in learning about conversational AI or conversation design.

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Giving your AI a Boost with Sam Danby

Giving your AI a Boost with Sam Danby 1800 1200 Kane Simms

Sam Danby shares insights on conversational AI tooling and Boost.ai.

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You’re thinking about conversational AI all wrong

You’re thinking about conversational AI all wrong 1800 1200 Kane Simms

Here’s why you’re thinking about conversational AI all wrong and why it’s more transformative than you think.

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What is SSML (Speech Synthesis Markup Language)? A beginner’s guide

What is SSML (Speech Synthesis Markup Language)? A beginner’s guide 1800 1200 Kane Simms

An introductory guide to SSML (Speech Synthesis Markup Language), what it is and how you can use it in speech and voice applications.

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Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor

Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor 1800 1200 Kane Simms

Insights from the VUI Agency on how to design charismatic voice assistants.

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Google CCAI with Antony Passemard

Google CCAI with Antony Passemard 1800 1200 Kane Simms

Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.

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Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes 1800 1200 Kane Simms

Voicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?

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Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI

Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI 1800 1200 Kane Simms

Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.

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