Content

Kane Simms
October 8, 2024

Gen AI and ROI: Bridging the gap from hype to reality in enterprise adoption

Gen AI and ROI: Bridging the gap from hype to reality in enterprise adoption https://vux.world/wp-content/uploads/hand_handshake_halftone_laptop-scaled.jpg 2560 1493 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 8, 2024 October 15, 2024

In the world of technology, few innovations have sparked as much interest as generative AI (gen AI). This emerging technology promises to transform how businesses operate and serve their customers.…

Rebecca Christie
October 4, 2024

AI and the super-powered future with Jeremy Kahn, Fortune

AI and the super-powered future with Jeremy Kahn, Fortune https://vux.world/wp-content/uploads/jeremy.png 1920 1080 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g October 4, 2024 October 4, 2024

I was joined by Jeremy Kahn as we chat about AI’s potential to disrupt industries, reshape society, and challenge our understanding of human intelligence.

Kane Simms
October 2, 2024

Scaling your AI solution for long term success

Scaling your AI solution for long term success https://vux.world/wp-content/uploads/1726735261500.png 1260 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 2, 2024 October 2, 2024

Once you have established a solid foundation with your initial AI deployments, it’s essential to think about scaling your solutions to cover more complex and higher-impact use cases. This phase…

Kane Simms
September 26, 2024

The AI revolution in recruitment with Martyn Redstone

The AI revolution in recruitment with Martyn Redstone https://vux.world/wp-content/uploads/martyn-r.png 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g September 26, 2024 October 3, 2024

Martyn joins me to share some new insights on the conversational AI jobs market, the impact that generative AI is having in the recruitment space and some examples of use…

Taras Semeniuk
September 24, 2024

When AI picks up the phone: How to manage AI agents at scale

When AI picks up the phone: How to manage AI agents at scale https://vux.world/wp-content/uploads/Parloa-Webinar-asset.png 1920 1080 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g September 24, 2024 January 6, 2025

Join us for this 45-minute journey to learn the real-world benefits that generative AI agents are bringing to contact centres

Rebecca Christie
September 24, 2024

The AI chatbot serving 10m customers a year, with Nick Allgaier, Lufthansa

The AI chatbot serving 10m customers a year, with Nick Allgaier, Lufthansa https://vux.world/wp-content/uploads/nick_.png 1920 1080 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g September 24, 2024 September 24, 2024

Nick joins me to share his learnings on scaling an AI practice to extraordinary heights.

Kane Simms
September 23, 2024

Why NPS and CSAT don’t work for measuring your AI efforts

Why NPS and CSAT don’t work for measuring your AI efforts https://vux.world/wp-content/uploads/thumbs-up-thumbs-down.png 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g September 23, 2024 September 24, 2024

When evaluating AI initiatives, I see many organisations use NPS and CSAT as barometers of success. But there’s a problem with both of those metrics that make them ineffective at…

Kane Simms
September 20, 2024

Exploring the Evolution of AI in Search and Contact Centers: Insights from Google’s Vlad Vuskovic

Exploring the Evolution of AI in Search and Contact Centers: Insights from Google’s Vlad Vuskovic https://vux.world/wp-content/uploads/DALL·E-2024-09-20-10.15.43-A-modern-contact-center-environment-without-any-people-featuring-a-plain-back-wall.-The-scene-includes-rows-of-workstations-with-empty-chairs-each-d.webp 1792 1024 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g September 20, 2024 September 20, 2024

Vladimir Vuskovic, a key figure at Google in the development of AI, particularly in Google Assistant, search and contact centre applications, recently joined me on VUX World to discuss the…

Rebecca Christie
September 19, 2024

The revolution in AI processors with Robert Hallock at Intel Corporation

The revolution in AI processors with Robert Hallock at Intel Corporation https://vux.world/wp-content/uploads/intel-image.png 1920 1080 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g September 19, 2024 September 19, 2024

In this episode, we explore the rapidly evolving world of AI processors; the firepower that makes everything from training, inference and processing possible

Kane Simms
September 12, 2024

Make sure your AI policy includes this…

Make sure your AI policy includes this… https://vux.world/wp-content/uploads/1726128817229.jpeg 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g September 12, 2024 September 13, 2024

In the last few months, I’ve spoken to a handful of companies that are stalled on moving forwards with their AI plans, or even putting those plans together, because they’re…

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