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AI Voice Generation with Brian Cook, CEO, WellSaid

AI Voice Generation with Brian Cook, CEO, WellSaid 1920 1080 Kane Simms

WellSaid is at the forefront of AI-generated voices and has been proving bleeding edge voice technology since late 2018.

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Agony Agent Roundtable #2

Agony Agent Roundtable #2 1920 1080 Ben McCulloch

In this episode of Agony Agent, Ben McCulloch welcomes conversation design experts Ilana Meir and Peter Isaacs to tackle pressing issues faced by conversation AI designers.

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2 of the best approaches to AI automation for contact centres: Deep dive

2 of the best approaches to AI automation for contact centres: Deep dive 1280 719 Kane Simms

When beginning to consider how and where you can use AI within your contact centre, you’ll first need to define your strategy. Part of that will be figuring out which…

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Gen AI in the enterprise: Uncovering use cases and achieving ROI

Gen AI in the enterprise: Uncovering use cases and achieving ROI 1280 715 Taras Semeniuk

This webinar brings together industry experts from Everest and Kore.ai to share real-world insights on navigating the Gen AI revolution.

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AI reduces call volumes by 40% for Tallahassee State College

AI reduces call volumes by 40% for Tallahassee State College 1920 1080 Kane Simms

Most people might not see the connection between a college degree and the quality of the student experience. However, a study by California State University, Stanislaus, found that students increasingly…

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Generative AI and the future with Martin Musiol

Generative AI and the future with Martin Musiol 1920 1080 Kane Simms

Martin Musiol joins us as he shares his knowledge on all things AI.

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Conversations Unparsed: Industry Leaders Share Their Vision for AI

Conversations Unparsed: Industry Leaders Share Their Vision for AI 1200 800 Ben McCulloch

During Unparsed 2024 we asked 10 CAI professionals to tell us what they’re working on. They come from a range of companies, from startups with a single person covering their…

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Vlad Vuskovic, Lead of Search at Google Cloud AI, Director of Product Management

Vlad Vuskovic, Lead of Search at Google Cloud AI, Director of Product Management 1920 1080 Rebecca Christie

I was joined by one of the founding team members of Google Assistant and all round AI legend, Vlad Vuskovic.

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How to define your AI roadmap

How to define your AI roadmap 1280 716 Kane Simms

Many organisations have woken up to the potential of AI over the last couple of years. Every second CEO wants their own version of ChatGPT. With this surge in interest,…

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Real-Time Accent Transformation for Call Centres

Real-Time Accent Transformation for Call Centres 1792 1024 Ben McCulloch

You know that moment when the live agent connects to your call. You hear their first words, and your mind is scrambling to detect their accent. You may like their…

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    Voice AI: Discover what everyone gets wrong, and how to get it right
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