Podcast

Kane Simms
January 27, 2021

How we built the HeyMercedes Voice Assistant with Mihai Antonescu

How we built the HeyMercedes Voice Assistant with Mihai Antonescu https://vux.world/wp-content/uploads/Mihai-Antonescu-Mercedes-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 27, 2021 January 26, 2021

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant.

Kane Simms
January 25, 2021

Integrating DialogFlow into your contact centre with Justin Randall

Integrating DialogFlow into your contact centre with Justin Randall https://vux.world/wp-content/uploads/justin-randall-comwave-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 25, 2021 January 26, 2021

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre.

Kane Simms
January 18, 2021

AI and the future of customer service with Noam Fine, Vonage AI

AI and the future of customer service with Noam Fine, Vonage AI https://vux.world/wp-content/uploads/Noam-fine-vonage-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 18, 2021 January 15, 2021

What’s the future of customer service going to look like? And what can businesses do today to prepare for it?

Kane Simms
January 11, 2021

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research https://vux.world/wp-content/uploads/dan-miller-opus-research-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 11, 2021 January 8, 2021

Founder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.

Kane Simms
November 27, 2020

Incorporating VUI into your UX repertoire with Stuart Silverstein

Incorporating VUI into your UX repertoire with Stuart Silverstein https://vux.world/wp-content/uploads/stuart-silverstein-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g November 27, 2020 November 27, 2020

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.

Kane Simms
November 23, 2020

Voice commerce: the state of play with James Poulter

Voice commerce: the state of play with James Poulter https://vux.world/wp-content/uploads/vixen-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g November 23, 2020 November 22, 2020

The latest customer behavioural trends on voice commerce from the Vixen Labs Voice Commerce Report.

Kane Simms
November 23, 2020

Creating independent voice assistants with Kavita Reddi and Sirish Reddi

Creating independent voice assistants with Kavita Reddi and Sirish Reddi https://vux.world/wp-content/uploads/voxta-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g November 23, 2020 November 22, 2020

Discussing the Voxta platform, voice in India and the value of independent voice assistants.

Kane Simms
November 16, 2020

Adding voice to screens with Hannes Heikinheimo

Adding voice to screens with Hannes Heikinheimo https://vux.world/wp-content/uploads/speechly-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g November 16, 2020 November 16, 2020

How you can and why you should add voice capability to your software, apps and screens.

Kane Simms
October 26, 2020

How voice AI is disrupting industries with Mike Zagorsek

How voice AI is disrupting industries with Mike Zagorsek https://vux.world/wp-content/uploads/sound-hound-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 26, 2020 October 26, 2020

SoundHound Inc is enabling brands like Mercedes and Mastercard to cause disruption with voice AI. Find out how with VP Product Marketing, Mike Zagorsek.

Kane Simms
October 19, 2020

The future of conversational commerce? with David Clark and Tim Atkinson

The future of conversational commerce? with David Clark and Tim Atkinson https://vux.world/wp-content/uploads/the-future-of-conversational-commerce-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 19, 2020 November 23, 2020

Google is rolling out RCS messaging and partnered with BT to bring conversational messaging on Android to life. And it’s good!

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