Podcast

Rebecca Christie
April 11, 2025

Responsible AI, Real Results with Citizens Advice

Responsible AI, Real Results with Citizens Advice https://vux.world/wp-content/uploads/Citizens-Adviice-VUX-World-thumbnail.jpg 1280 720 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g April 11, 2025 April 11, 2025

In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.

Taras Semeniuk
March 28, 2025

NatWest on Gen AI with Mark Worden

NatWest on Gen AI with Mark Worden https://vux.world/wp-content/uploads/NatWest-on-Gen-AI-VUX-World-podcast.png 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g March 28, 2025 March 31, 2025

In this episode, we dive deep into how NatWest uses generative AI to reshape customer service at scale, with Mark Worden, Strategy & Innovation Lead for Cora at NatWest.

Taras Semeniuk
March 21, 2025

Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui

Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui https://vux.world/wp-content/uploads/Chafik-Abdellaoui-Autodesk-VUX-World-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g March 21, 2025 March 27, 2025

In this episode, we chat with Chafik Abdellaoui, Workforce and Quality Manager at Autodesk, about how AI is used in sales and customer experience and the real results.

Taras Semeniuk
March 13, 2025

Is AI enough? How businesses can stand out

Is AI enough? How businesses can stand out https://vux.world/wp-content/uploads/Panos-Karagiannis-Moveo-AI-VUX-World-podcast.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g March 13, 2025 March 13, 2025

In this episode, Panos Karagiannis, CEO of Moveo.AI, joins us to explore how AI has been reshaping business automation.

Rebecca Christie
February 27, 2025

Revolutionising AI usability with Jakob Nielsen

Revolutionising AI usability with Jakob Nielsen https://vux.world/wp-content/uploads/Jakob-Nielsen-VUX-World-podcast.jpg 1280 720 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g February 27, 2025 February 27, 2025

In this episode, UX legend Jakob Nielsen joins VUX World to discuss why AI usability still lags behind and what needs to change.

Kane Simms
February 20, 2025

AI agents: hype vs reality with Ronald Ashri, OpenDialog

AI agents: hype vs reality with Ronald Ashri, OpenDialog https://vux.world/wp-content/uploads/VUX-World-Podcast-Ronald-Ashri-OpenDialog.jpg 1280 720 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g February 20, 2025 February 21, 2025

Ronald Ashri, Co-Founder of OpenDialog, discusses the evolving landscape of conversational AI, including all the hype around AI agents.

Kane Simms
February 4, 2025

Salzburg AG revolutionises customer service with generative AI, Sarah Haider

Salzburg AG revolutionises customer service with generative AI, Sarah Haider https://vux.world/wp-content/uploads/salzburg-ag-generative-AI-hero-image.jpg 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g February 4, 2025 February 4, 2025

In this podcast with Sarah Haider, Digital Manager for Conversational AI at Salzburg AG, we explore the journey of revolutionising customer interactions with generative AI.

Rebecca Christie
January 29, 2025

How Rasa is revolutionising conversational AI

How Rasa is revolutionising conversational AI https://vux.world/wp-content/uploads/game-changing-AI.jpg 1920 1080 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g January 29, 2025 February 4, 2025

In this podcast with Alan Nichol, co-founder of Rasa, we chat about the rapidly evolving world of conversational AI and a game changing framework for creating natural conversations.

Kane Simms
January 23, 2025

The generative AI platform that’s revolutionising business growth, with Noam Fine

The generative AI platform that’s revolutionising business growth, with Noam Fine https://vux.world/wp-content/uploads/noam-image.png 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g January 23, 2025 January 24, 2025

In this conversation, we delve into the transformative potential of generative AI in the contact center with Noam Fine, co-founder and CEO of Hear.ai.

Rebecca Christie
January 14, 2025

Navigating CX: Lean, AI, and Customer-Centric Transformation

Navigating CX: Lean, AI, and Customer-Centric Transformation https://vux.world/wp-content/uploads/allanah.png 1920 1080 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g January 14, 2025 January 14, 2025

Join us as we dive into the evolving landscape of customer experience with Alannah Martin, Value Owner at Ovo Energy.

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