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Podcast

Contact centre automation trends with Anand Janefalkar, Founder & CEO at UJET

Contact centre automation trends with Anand Janefalkar, Founder & CEO at UJET 1600 1200 Kane Simms

CX automation trends and why Artificial Intelligence without Intelligent Automation is pointless.

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Conversational AI at scale with Philipp Heltewig, CEO, Cognigy

Conversational AI at scale with Philipp Heltewig, CEO, Cognigy 1600 1200 Kane Simms

Key learnings for deploying enterprise conversational AI at scale from Gartner Magic Quadrant Leader, Cognigy.

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Drastically improving chatbot performance with Benoit Alvarez, CTO, QBox

Drastically improving chatbot performance with Benoit Alvarez, CTO, QBox 1600 1200 Kane Simms

Most chatbots are pants. There’s one way to improve them tremendously, and this is it.

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Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai

Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai 1600 1200 Kane Simms

Finding and using data that you didn’t even know existed to improve customer experience and business operations.

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Using AI to improve business processes with Scotty Technologies’ Roland Hallebeek and Reiner Bruns

Using AI to improve business processes with Scotty Technologies’ Roland Hallebeek and Reiner Bruns 1600 1200 Kane Simms

Process automation in recruitment, healthcare and retail using conversational AI.

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The value of emotional AI with Rana Gujral, CEO, Behavioral Signals

The value of emotional AI with Rana Gujral, CEO, Behavioral Signals 1600 1200 Kane Simms

Learn how this deep learning technology is generating increased revenue and improved customer outcomes.

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The future of talking robots with Stefan Scherer and Moxie

The future of talking robots with Stefan Scherer and Moxie 1600 1200 Kane Simms

How to design multi modal conversational interfaces for robots with Embodied CTO, Stefan Scherer.

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The Internet of Voice with Tobias Martens, Founder, Who Else AI

The Internet of Voice with Tobias Martens, Founder, Who Else AI 1600 1200 Kane Simms

Chatting voice assistant interoperability; the challenges, incentives and opportunities for making assistants talk to each other.

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How we won the Alexa Prize Social Bot Grand Challenge with Jan Šedivý

How we won the Alexa Prize Social Bot Grand Challenge with Jan Šedivý 1600 1200 Kane Simms

Voice AI veteran, Jan Šedivý, join us to share how his Czech Technical University team won the Alexa Prize Social Bot Grand Challenge.

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Enterprise conversation design best practice with Celene Osiecka, Sr Director Conversation Design, [24]7.ai

Enterprise conversation design best practice with Celene Osiecka, Sr Director Conversation Design, [24]7.ai 1600 1200 Kane Simms

Celene Osiecka joins us to share tips and insights on designing conversations at scale, teamwork, personality and talent.

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