Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.
read moreBrad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.
read moreGoogle has announced its very own contact centre as a service in partnership with ujet.
read moreHow humans and bots working together in real time can lead to epic customer experiences.
read moreA case study on how Brian Jeppesen and Landry’s restaurants automated upward of 85% of calls using AI.
read moreA deep conversation about how Vocodia is automating voice commerce use cases in the call centre.
read moreCX automation trends and why Artificial Intelligence without Intelligent Automation is pointless.
read moreFinding and using data that you didn’t even know existed to improve customer experience and business operations.
read moreLearn how this deep learning technology is generating increased revenue and improved customer outcomes.
read moreMicrosoft announce ‘voice channel’ general availability for Microsoft Dynamics 365 Customer Service.
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