conversation design • Page 10 of 11 • VUX World

Kane Simms
February 23, 2021

A framework for consistently measuring the usability of voice and conversational user interfaces

A framework for consistently measuring the usability of voice and conversational user interfaces https://vux.world/wp-content/uploads/a-framework-for-consistently-measuring-the-usability-of-conversational-user-interfaces-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 23, 2021 February 23, 2021

Answering one of the questions we get asked repeatably: how to measure the usability of conversational user interfaces, like chat bots and voice bots, and their impact on customer experience.…

Kane Simms
October 6, 2020

Are you over-polishing your chatbot?

Are you over-polishing your chatbot? https://vux.world/wp-content/uploads/img_6918.jpg 904 678 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 6, 2020 October 8, 2021

When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.

Kane Simms
September 26, 2020

Conversation design best practice with Salesforce’s Greg Bennett

Conversation design best practice with Salesforce’s Greg Bennett https://vux.world/wp-content/uploads/greg-bennett-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g September 26, 2020 September 26, 2020

Learn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.

Kane Simms
August 25, 2020

The difference between chatbot and voice search refinements

The difference between chatbot and voice search refinements https://vux.world/wp-content/uploads/IMG_6023.jpg 876 657 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 25, 2020 October 8, 2021

What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…

Kane Simms
August 15, 2020

Conversational ear worms

Conversational ear worms https://vux.world/wp-content/uploads/ear-worms.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 15, 2020 October 8, 2021

What is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It doesn’t matter how hard you…

Kane Simms
August 13, 2020

Think conversation design is complex? You aint seen nothing yet

Think conversation design is complex? You aint seen nothing yet https://vux.world/wp-content/uploads/conversation-design-is-changing.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 13, 2020 October 8, 2021

If you think conversation design is complex, you ain’t seen nothing yet.

Kane Simms
June 22, 2020

Multi modal design with Google’s Daniel Padgett

Multi modal design with Google’s Daniel Padgett https://vux.world/wp-content/uploads/daniel-padgett-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g June 22, 2020 July 16, 2020

Google’s Head of Conversation Design, Daniel Padgett, shares how his team approach multi modal design across all Google Assistant-enabled devices.

Kane Simms
June 1, 2020

SMS conversation design with Hillary and Matthew Black

SMS conversation design with Hillary and Matthew Black https://vux.world/wp-content/uploads/mav-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g June 1, 2020 July 16, 2020

Hillary and Matthew Black join us to share how to design and implement automated conversational AI with SMS messaging, and why you should.

Kane Simms
April 16, 2020

Ethical conversation design with Microsoft’s Deborah Harrison

Ethical conversation design with Microsoft’s Deborah Harrison https://vux.world/wp-content/uploads/2020/04/deborah-harrison-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g April 16, 2020 June 12, 2020

What is ethical conversation design? Why is it important? And what can we do to design conversations more responsibly? Join Deborah Harrison, Cortana’s first writer, to find out.

Kane Simms
March 2, 2020

Conversation design and grounding strategies with Jon Bloom

Conversation design and grounding strategies with Jon Bloom https://vux.world/wp-content/uploads/2020/03/jon-bloom-conversation-design-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 2, 2020 March 1, 2020

Jon Bloom, Senior Conversation Designer at Google, joins us to share what a conversation designer does at Google, as well as some conversation design techniques used at Google, such as…

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
bcookie	2 years	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
lang	session	This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
resolution	session	This is a functionality cookie used to collect the horizontal value of the visitor screen resolution. It helps in optimizing the website view to the user.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_111445333_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
ajs_anonymous_id	never	This cookie is set by Segment.io to check the number of ew and returning visitors to the website.
CONSENT	16 years 2 months 25 days 18 hours	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Cookie	Duration	Description
bscookie	2 years	This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Duration	Description
__smSessionId	9 hours	No description available.
__smToken	1 year	This cookie is set by the Sumo. This cookie is used for verifying whether the user is logged in or not.
__smVID	1 month	This cookie is set by Sumo. The purpose of the cookie is not yet known.
_mailmunch_visitor_id	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
AnalyticsSyncHistory	1 month	No description
attribution_user_id	1 year	This cookie is set by the provider Typeform. This cookie is used for Typeform usage statistics. It is used in context with the website's pop-up questionnaires and messengering.
cookielawinfo-checkbox-functional	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
debug	never	No description available.
intercom-id-or0x2acp	8 months 26 days 1 hour	No description
intercom-session-or0x2acp	7 days	No description
li_gc	2 years	No description
li_sugr	3 months	No description available.
mailmunch_second_pageview	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
UserMatchHistory	1 month	Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.