IVR

AI and the future of customer service with Noam Fine, Vonage AI

AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 VUX World

What’s the future of customer service going to look like? And what can businesses do today to prepare for it? read more

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research 1800 1200 VUX World

Founder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.
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Incorporating VUI into your UX repertoire with Stuart Silverstein

Incorporating VUI into your UX repertoire with Stuart Silverstein 1800 1200 VUX World

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set. read more

Automating call centres with AI and Frank Schneider

Automating call centres with AI and Frank Schneider 1800 1200 VUX World

Frank Schneider, CEO of Speakeasy AI joins us to share how you can automate your call centres using conversational AI.
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