IVR

Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI

Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI 1800 1200 Kane Simms

Frank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s Speech-to-Intent patent.
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Integrating DialogFlow into your contact centre with Justin Randall

Integrating DialogFlow into your contact centre with Justin Randall 1800 1200 Kane Simms

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre. read more

AI and the future of customer service with Noam Fine, Vonage AI

AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 Kane Simms

What’s the future of customer service going to look like? And what can businesses do today to prepare for it? read more

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research 1800 1200 Kane Simms

Founder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.
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Incorporating VUI into your UX repertoire with Stuart Silverstein

Incorporating VUI into your UX repertoire with Stuart Silverstein 1800 1200 Kane Simms

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set. read more

Automating call centres with AI and Frank Schneider

Automating call centres with AI and Frank Schneider 1800 1200 Kane Simms

Frank Schneider, CEO of Speakeasy AI joins us to share how you can automate your call centres using conversational AI.
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