VUI design

Incorporating VUI into your UX repertoire with Stuart Silverstein

Incorporating VUI into your UX repertoire with Stuart Silverstein 1800 1200 Kane Simms

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.

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Are you over-polishing your chatbot?

Are you over-polishing your chatbot? 904 678 Kane Simms

When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.

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The difference between chatbot and voice search refinements

The difference between chatbot and voice search refinements 876 657 Kane Simms

What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…

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Conversational ear worms

Conversational ear worms 1800 1200 Kane Simms

What is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It doesn’t matter how hard you…

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Think conversation design is complex? You aint seen nothing yet

Think conversation design is complex? You aint seen nothing yet 1800 1200 Kane Simms

If you think conversation design is complex, you ain’t seen nothing yet.

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The voice design sprint with Maaike Coppens

The voice design sprint with Maaike Coppens 1800 1200 Kane Simms

Maaike Coppens returns to share how you can go from zero to hero in one voice design sprint. From nothing at the beginning to a a validated use case and…

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Persona design and voice actors with Adva Levin

Persona design and voice actors with Adva Levin 1800 1200 Kane Simms

Adva Levin joins us to share why you should design personas for your voice apps, how you can create them, as well as how to work with voice acting talent.

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From copywriter to conversation designer with Claire Medcalf

From copywriter to conversation designer with Claire Medcalf 1800 1200 Kane Simms

Learn how to transition into being a conversational designer and follow the steps of Cannes Lions gold-winner, Claire Medcalf.

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Connecting the Dots with Ruby Steel and Will Merrill

Connecting the Dots with Ruby Steel and Will Merrill 1800 1200 Kane Simms

This week, we’re finding out how Ruby Steel and Will Merrill made Alexa more accessible for Susan as part of BBC 2’s Big Life Fix.

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How we approach voice with Fortune 100 companies and the Kung Fu Panda Alexa skill with Greg Hedges

How we approach voice with Fortune 100 companies and the Kung Fu Panda Alexa skill with Greg Hedges 1800 1200 Kane Simms

Greg Hedges, VP Emerging Experiences at RAIN agency, shares the secrets of how RAIN approach voice with Fortune 100 companies and talks us through how they built the Kung Fu…

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