Maaike Coppens returns to share how you can go from zero to hero in one voice design sprint. From nothing at the beginning to a a validated use case and prototype at the end, with fun in the middle. read more
Adva Levin joins us to share why you should design personas for your voice apps, how you can create them, as well as how to work with voice acting talent.
Claire Medcalf, Lead Creative at Rehab Agency, joins us to share her learnings on moving from a copywriter to a conversation designer and how you can do the same.
Presented by Botmock
BotMock is a purpose-built conversational design tool that’ll have you rapidly prototyping and testing in no time.
Become an expert conversation designer with the…
The Conversational Academy THE course that’ll teach you the ins and outs of conversation design. Prepare yourself for the UX role of the future and enrol on the course today.
VUX World listeners will save $100 when you enrol at conversationalacademy.com.
In this episode
This week, Dustin and Kane catch up with Cannes Lions Gold-Winning Creative Lead, Claire Medcalf and discuss how she went from copywriter to conversational designer.
We chat about the similarities and differences between the two, Claire’s learnings in designing conversations, where the role will go in future and how you can become a conversation designer.
As adoption of voice user interfaces become more prevalent, so too will the role of Conversational Designer. This episode will give you a glimpse into the life of a conversational designer and help you establish your own path to doing the same.
This week, we’re finding out how Ruby Steel and Will Merrill made Alexa more accessible for Susan as part of BBC 2’s Big Life Fix. read more
How we approach voice with Fortune 100 companies and the Kung Fu Panda Alexa skill with Greg Hedges
Greg Hedges, VP Emerging Experiences at RAIN agency, shares the secrets of how RAIN approach voice with Fortune 100 companies and talks us through how they built the Kung Fu Panda Alexa skill for DreamWorks. read more
Kane Simms and Dustin Coates are joined by Elaine Lee, Principal Product Designer at Twilio, to discuss the ins and outs of Twilio’s Autopilot bot builder and how you can build trust with users through dialogue design. read more
Why do all skills start with ‘Welcome to xyz’? Is an ‘assistant’ the right mental model for voice experiences? Mark Webster of Adobe XD joins us to tackle some of the biggest challenges in voice and discusses how design can play a role in solving them. read more
Voice design can be a challenge for those who’ve never done it. Designing an Alexa skill is completely different to designing a website or app.
In this video, we run through a blueprint for a voice design workshop that you can use with your team or clients to find a use case, design, prototype and test a voice app. read more
This week, Dustin and I are joined by Tellables co-founder, Amy Stapleton, to discuss storytelling through Alexa and the design challenges that come with that.
By the end of this podcast, you’ll:
- Be familiar with situational design
- Gain insight into designing with Amazon Polly
- Learn about complex interaction models
- See how you can use metaphors to help users navigate (in this case, a box of chocolates)
- Understand how to build your own voice CMS and more
About Amy and Tellables
After spending many years in IT, including 14 years at NASA as an IT manager, Amy Stapleton is driving the voice first revolution forward. Tellables build conversational story experiences for talking devices and provide a platform to showcase the work of talented authors within voice apps.
Where to listen
Visit the Tellables website
Follow Tellables on Twitter
Follow Amy on Twitter
Enable My Box of Chocolates
View the My Box of Chocolates list of candies
Enable the Tricky Genie skill
Check out the Pepper robot
Find out more about Airtable
Paul Cutsinger on situational design
This week, we’re joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 ‘First date’ principles. read more