When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.
read moreIs the Amazon Echo and Alexa a trojan horse to allow Amazon to sell more products? Nope, but it might be to sell more services.
read moreStandford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.
read moreWhat’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…
read moreWith the latest developments in Alexa functionality announced at Alexa Live 2020, Amazon has shown a glimpse into its advancing Alexa strategy, and how it’s trying to make up for…
read moreWhy speech recognition systems struggle with accents, how you can hack your training data, and the importance of solving ASR at a platform level.
read moreIn a study by Uswitch, it was found that Irish, Welsh and Scottish accents are the hardest for voice assistants like Alexa to understand. Here’s why Alexa doesn’t understand your accent.
read morePeople often say that it’s going to be quite a while before voice catches on. But user behaviour is changing irrevocably as we speak.
read moreThe microphone technology in your smart speaker, it’s pretty impressive. When you talk, sound leaves your mouth, but it doesn’t travel in a straight line. It travels like a shotgun…
read moreWhat is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It doesn’t matter how hard you…
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