Content

Kane Simms
February 19, 2024

Balancing AI and Human Insight

Balancing AI and Human Insight https://vux.world/wp-content/uploads/Cream-Gold-2024-New-Year-Facebook-Post-1920-x-1080-px-5.png 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 19, 2024 February 19, 2024

Unless you’ve been orbiting in a space station with no Wi-Fi you’ll know that there’s a lot of hype around LLMs such as ChatGPT. However, what everyone craves are best…

Kane Simms
February 9, 2024

Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

Esteemed author, Byron Reese, discusses the impact of AI on work, life and society https://vux.world/wp-content/uploads/Byron-Reese-L_.png 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 9, 2024 February 9, 2024

Byron Reese joins us on our VUX world podcast as he chats through the impact of AI.

Kane Simms
February 7, 2024

What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy https://vux.world/wp-content/uploads/cognigy-L-1.png 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 7, 2024 February 7, 2024

Philipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months.

Kane Simms
February 6, 2024

The Complete AI Automation Process: A VUX World Framework

The Complete AI Automation Process: A VUX World Framework https://vux.world/wp-content/uploads/1706860837796.png 960 540 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 6, 2024 February 6, 2024

In a previous post, I argued that role playing conversations is an ineffective way of scoping the requirements for a conversational AI use case, or for your first draft design.…

Ben McCulloch
February 2, 2024

ChatGPT’s ‘strategies for success’ look familiar to us!

ChatGPT’s ‘strategies for success’ look familiar to us! https://vux.world/wp-content/uploads/2085cb70-3940-45ae-b24d-598727613940.webp 1792 1024 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g February 2, 2024 February 2, 2024

When Open AI released their ‘Six strategies for getting better results’ in Dec 2023, anyone who has worked in conversational AI must have thought oh, that looks familiar! The blog…

Ben McCulloch
February 1, 2024

The end of role play in conversation design?

The end of role play in conversation design? https://vux.world/wp-content/uploads/1706261471904.png 1260 720 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g February 1, 2024 February 2, 2024

There’s a common practice in conversation design, where a design team will role play a conversation with the intention of identifying common conversational patterns, and distilling that down into an…

Kane Simms
January 23, 2024

Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

Designing AI assistants with 50 years of conversation analysis with Liz Stokoe https://vux.world/wp-content/uploads/liz.png 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 23, 2024 February 2, 2024

Liz Stokoe joins us as she chats designing AI assistants with 50 years of conversation analysis

Taras Semeniuk
January 18, 2024

Generative AI in Production: LOOP’s Success Story

Generative AI in Production: LOOP’s Success Story https://vux.world/wp-content/uploads/LOOP.png 1920 1080 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g January 18, 2024 January 24, 2024

Hear directly from Loop Car Insurance, telling a rare tale of how it took a generative AI chatbot from idea to production.

Rebecca Christie
December 21, 2023

Agony Agent Roundtable #1

Agony Agent Roundtable #1 https://vux.world/wp-content/uploads/Black-White-Modern-Handwritten-Square-Studio-Logo-1920-x-1080-px.png 1920 1080 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g December 21, 2023 December 21, 2023

Rebecca Evanhoe and Wally Brill joined us for the first episode of Agony agent roundtable!

Kane Simms
December 15, 2023

Conversational AI continues its momentum into 2024

Conversational AI continues its momentum into 2024 https://vux.world/wp-content/uploads/Cream-Gold-2024-New-Year-Facebook-Post-1920-x-1080-px.png 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g December 15, 2023 December 15, 2023

We’re nearing the end of 2023, a year that saw conversational AI explode into the mainstream. I recently sat down with Frank Schneider, AI Evangelist at contact center technology provider,…

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