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Healthcare Reimagined: Unleashing the Potential of AI

Healthcare Reimagined: Unleashing the Potential of AI 1920 1080 Taras Semeniuk

This exclusive VUX World webinar will delve into the transformative power of conversational AI in healthcare. 

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Navigating the CX Maze: Insights from Ian Robertson on VUX World

Navigating the CX Maze: Insights from Ian Robertson on VUX World 1600 1200 Kane Simms

Ian Robertson, The Forum joins us as we delve into the dynamic world of Customer Experience.

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How to get started in Conversational AI

How to get started in Conversational AI 1280 720 Ben McCulloch

This question comes up all the time, and that’s great! So many people are discovering conversation design, and so many of them come from different backgrounds. We want to give…

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Microsoft Copilot: Enterprise lessons learned with Pete Kemp

Microsoft Copilot: Enterprise lessons learned with Pete Kemp 1600 1200 Kane Simms

Pete Kemp, FSP joins us on our VUX World podcast as he talks through Microsoft Copilot.

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Balancing AI and Human Insight

Balancing AI and Human Insight 1920 1080 Kane Simms

Unless you’ve been orbiting in a space station with no Wi-Fi you’ll know that there’s a lot of hype around LLMs such as ChatGPT. However, what everyone craves are best…

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Esteemed author, Byron Reese, discusses the impact of AI on work, life and society

Esteemed author, Byron Reese, discusses the impact of AI on work, life and society 1600 1200 Kane Simms

Byron Reese joins us on our VUX world podcast as he chats through the impact of AI.

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What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy

What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy 1600 1200 Kane Simms

Philipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months. 

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The Complete AI automation process: A VUX World framework

The Complete AI automation process: A VUX World framework 960 540 Kane Simms

In a previous post, I argued that role playing conversations is an ineffective way of scoping the requirements for a conversational AI use case, or for your first draft design.…

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ChatGPT’s ‘strategies for success’ look familiar to us!

ChatGPT’s ‘strategies for success’ look familiar to us! 1792 1024 Ben McCulloch

When Open AI released their ‘Six strategies for getting better results’ in Dec 2023, anyone who has worked in conversational AI must have thought oh, that looks familiar! The blog…

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The end of role play in conversation design?

The end of role play in conversation design? 1260 720 Ben McCulloch

There’s a common practice in conversation design, where a design team will role play a conversation with the intention of identifying common conversational patterns, and distilling that down into an…

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