This exclusive VUX World webinar will delve into the transformative power of conversational AI in healthcare.
read moreIan Robertson, The Forum joins us as we delve into the dynamic world of Customer Experience.
read moreThis question comes up all the time, and that’s great! So many people are discovering conversation design, and so many of them come from different backgrounds. We want to give…
read morePete Kemp, FSP joins us on our VUX World podcast as he talks through Microsoft Copilot.
read moreUnless you’ve been orbiting in a space station with no Wi-Fi you’ll know that there’s a lot of hype around LLMs such as ChatGPT. However, what everyone craves are best…
read moreByron Reese joins us on our VUX world podcast as he chats through the impact of AI.
read morePhilipp Heltewig, CEO, Cognigy joins us as we go through what we expect from AI over the next 12 months.
read moreIn a previous post, I argued that role playing conversations is an ineffective way of scoping the requirements for a conversational AI use case, or for your first draft design.…
read moreWhen Open AI released their ‘Six strategies for getting better results’ in Dec 2023, anyone who has worked in conversational AI must have thought oh, that looks familiar! The blog…
read moreThere’s a common practice in conversation design, where a design team will role play a conversation with the intention of identifying common conversational patterns, and distilling that down into an…
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