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Decoding documents: how SmartBots chunk data with LLMs

Decoding documents: how SmartBots chunk data with LLMs 1456 816 Ben McCulloch

Discover how SmartBots revolutionise document management by introducing an innovative approach to data chunking with Large Language Models.

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4 tips for effective use of LLMs in conversational AI

4 tips for effective use of LLMs in conversational AI 1920 1080 Kane Simms

Discover how businesses are adopting LLMs, the challenges and limitations of Retrieval Augmented Generation.

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A year in enterprise AI: 2023 review with Frank Schneider, Verint

A year in enterprise AI: 2023 review with Frank Schneider, Verint 1600 1200 Rebecca Christie

Frank Schneider, Verint joins us on our VUX world podcast as we have a recap of the year 2023!

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How to implement a tried and tested bot improvement cycle

How to implement a tried and tested bot improvement cycle 1456 816 Kane Simms

If you’re working with conversational AI systems, then you’ll know that these things are like living organisms. A chatbot is more like a member of staff than it is a…

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The case for explainable AI

The case for explainable AI 1920 1080 Kane Simms

You may have heard the term explainable AI before, but what does it mean? And why is it required? According to Google, explainable AI is “a set of tools and…

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How to formulate your CX strategy for 2024

How to formulate your CX strategy for 2024 1920 1080 Kane Simms

I recently sat down with fellow Stocktoner, Andrew Moorhouse, for a chat about the current state of customer experience, and why so many brands are barking up the wrong tree…

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What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor

What’s going on at OpenAI? Plus, some LLM developments, with Matt Taylor 1600 1200 Rebecca Christie

Matt Taylor, CPO, Knowbl joins us as he delves into what’s going on at OpenAI!

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Leveraging Amazon Bedrock for Generative AI Applications with JP

Leveraging Amazon Bedrock for Generative AI Applications with JP 1600 1200 Rebecca Christie

JP joins us as he talks about the biggest opportunities and considerations for brands seeking to use generative AI in customer experience.

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The proof is in your data: conversation analytics at scale with Andrew Moorhouse

The proof is in your data: conversation analytics at scale with Andrew Moorhouse 1600 1200 Rebecca Christie

Andrew Moorhouse joins us as he shares that the proof is in YOUR data!

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AI literacy with Mara Cairo, Product Owner, Amii

AI literacy with Mara Cairo, Product Owner, Amii 1600 1200 Rebecca Christie

Mara Cairo, Product Owner, Amii joins us as she discusses AI Literacy

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    Voice AI: Discover what everyone gets wrong, and how to get it right
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