Liz Stokoe joins us as she chats designing AI assistants with 50 years of conversation analysis
read moreHear directly from Loop Car Insurance, telling a rare tale of how it took a generative AI chatbot from idea to production.
read moreRebecca Evanhoe and Wally Brill joined us for the first episode of Agony agent roundtable!
read moreWe’re nearing the end of 2023, a year that saw conversational AI explode into the mainstream. I recently sat down with Frank Schneider, AI Evangelist at contact center technology provider,…
read moreDiscover how SmartBots revolutionise document management by introducing an innovative approach to data chunking with Large Language Models.
read moreDiscover how businesses are adopting LLMs, the challenges and limitations of Retrieval Augmented Generation.
read moreFrank Schneider, Verint joins us on our VUX world podcast as we have a recap of the year 2023!
read moreIf you’re working with conversational AI systems, then you’ll know that these things are like living organisms. A chatbot is more like a member of staff than it is a…
read moreYou may have heard the term explainable AI before, but what does it mean? And why is it required? According to Google, explainable AI is “a set of tools and…
read moreI recently sat down with fellow Stocktoner, Andrew Moorhouse, for a chat about the current state of customer experience, and why so many brands are barking up the wrong tree…
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