fbpx

Content

Designing AI assistants with 50 years of conversation analysis with Liz Stokoe

Designing AI assistants with 50 years of conversation analysis with Liz Stokoe 1600 1200 Kane Simms

Liz Stokoe joins us as she chats designing AI assistants with 50 years of conversation analysis

read more

Generative AI in Production: LOOP’s Success Story

Generative AI in Production: LOOP’s Success Story 1920 1080 Taras Semeniuk

Hear directly from Loop Car Insurance, telling a rare tale of how it took a generative AI chatbot from idea to production.

read more

Agony Agent Roundtable #1

Agony Agent Roundtable #1 1920 1080 Rebecca Christie

Rebecca Evanhoe and Wally Brill joined us for the first episode of Agony agent roundtable!

read more

Conversational AI continues its momentum into 2024

Conversational AI continues its momentum into 2024 1920 1080 Kane Simms

We’re nearing the end of 2023, a year that saw conversational AI explode into the mainstream. I recently sat down with Frank Schneider, AI Evangelist at contact center technology provider,…

read more

Decoding documents: how SmartBots chunk data with LLMs

Decoding documents: how SmartBots chunk data with LLMs 1456 816 Ben McCulloch

Discover how SmartBots revolutionise document management by introducing an innovative approach to data chunking with Large Language Models.

read more

4 tips for effective use of LLMs in conversational AI

4 tips for effective use of LLMs in conversational AI 1920 1080 Kane Simms

Discover how businesses are adopting LLMs, the challenges and limitations of Retrieval Augmented Generation.

read more

A year in enterprise AI: 2023 review with Frank Schneider, Verint

A year in enterprise AI: 2023 review with Frank Schneider, Verint 1600 1200 Rebecca Christie

Frank Schneider, Verint joins us on our VUX world podcast as we have a recap of the year 2023!

read more

How to implement a tried and tested bot improvement cycle

How to implement a tried and tested bot improvement cycle 1456 816 Kane Simms

If you’re working with conversational AI systems, then you’ll know that these things are like living organisms. A chatbot is more like a member of staff than it is a…

read more

The case for explainable AI

The case for explainable AI 1920 1080 Kane Simms

You may have heard the term explainable AI before, but what does it mean? And why is it required? According to Google, explainable AI is “a set of tools and…

read more

How to formulate your CX strategy for 2024

How to formulate your CX strategy for 2024 1920 1080 Kane Simms

I recently sat down with fellow Stocktoner, Andrew Moorhouse, for a chat about the current state of customer experience, and why so many brands are barking up the wrong tree…

read more