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Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers

Cognigy’s approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers 1600 1200 Rebecca Christie

Philipp Heltewig and Hardy Myers, Cognigy, join us to share how Cognigy is using LLMs in its conversational AI platform.

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Nick Frosst, CTO, Cohere on Large Language Models

Nick Frosst, CTO, Cohere on Large Language Models 1600 1200 Rebecca Christie

Nick Frosst, CTO, Cohere joins us to share the power and future of Large Language Models.

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What’s this news about conversation designer layoffs?

What’s this news about conversation designer layoffs? 1120 840 Ben McCulloch

In recent months we’ve seen rather a lot of layoffs. It feels like every few days there’s another LinkedIn post from someone in our network who’s lost their job. We…

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LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai

LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai 1600 1200 Rebecca Christie

Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.

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The killer combo: How your AI assistant can save costs AND generate revenue

The killer combo: How your AI assistant can save costs AND generate revenue 1120 840 Ben McCulloch

There are a lot of digital assistants designed for customer support. That has value. If you’re taking tasks off your live agent’s plate, then you’re helping them focus on more…

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Conversations Squared #4 Dr Joan Palmiter Bajorek

Conversations Squared #4 Dr Joan Palmiter Bajorek 2380 2380 Ben McCulloch

Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for her experience at the likes…

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Can conversational AI help in emergency situations? With Max Gladysh

Can conversational AI help in emergency situations? With Max Gladysh 1600 1200 Rebecca Christie

Max Gladysh joins us as he speaks about how conversational AI is able to help in emergency situations.

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The risks of Large Language Models (such as ChatGPT)

The risks of Large Language Models (such as ChatGPT) 1120 840 Ben McCulloch

In the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like…

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Conversational AI at Expedia with Molly Dickinson

Conversational AI at Expedia with Molly Dickinson 1600 1200 Rebecca Christie

Molly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.

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Master assistant or multi-assistant orchestration? 4 considerations

Master assistant or multi-assistant orchestration? 4 considerations 1600 1200 Kane Simms

When you start working on expanding your enterprise conversational automation initiative, you’ll be faced with a dilemma.

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    Exclusive insight report: How AI agents keep CX stable when volume explodes
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