Brian Smith, Sr Product Manager, Intuit, shares his research into the top challenges faced by conversational AI teams in 2022.
read moreBrad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.
read moreSteve Siddall joins us to tell us about how Marks and Spencer is using conversational AI and the benefits it is bringing the business.
read morePhil Jordan joins us to discuss how Homeserve is using Diagflow to help with customer needs.
read moreWhy have film-makers been slow to adopt synthetic voice? They could generate voices quickly and more cheaply. They could pick and choose from a huge variety of different voices and…
read moreIt’s funny how we’d always taken conversations for granted until we had to design them. What was once so natural for us – two or more people having a chinwag…
read moreAyesha Saleem joins us to discuss how Instacart has brought in the use 0f conversational AI, as well as some conversation design best practice.
read moreRobert Cunningham of LNER chats to us about digital avatars, their use in travel and the success it brings.
read moreMatt Portillo chats with us about conversation design, why it isn’t really a project but is a long term journey.
read moreHear from Jaya Kishore the co-founder and CTO of Yellow AI as he talks about the core components of conversational AI.
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