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Apple HomePod Mini: what’s the deal?

Apple HomePod Mini: what’s the deal? 750 516 Kane Simms

What we like about the Apple Home Pod Mini… And it’s not what you think.

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The Rundown: What’s Algolia upto?

The Rundown: What’s Algolia upto? 1800 1200 Kane Simms

Learn how Algolia is stepping up the conversational search game with its new suite of products.

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Amazon Echo Show: TV 3.0?

Amazon Echo Show: TV 3.0? 2191 1242 Kane Simms

If the Amazon Echo is radio 2.0, then is the Echo Show, with Zoom and Netflix, TV 3.0?

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Are you over-polishing your chatbot?

Are you over-polishing your chatbot? 904 678 Kane Simms

When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.

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Voice advertising effects on charity donations with Charlie Cadbury

Voice advertising effects on charity donations with Charlie Cadbury 1800 1200 Kane Simms

What happens when you serve audio adverts to smart speaker listeners and ask them to make a charitable donation right there and then on their smart speaker, using their voice?

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Alexa, the Amazon Services Trojan Horse?

Alexa, the Amazon Services Trojan Horse? 1656 1242 Kane Simms

Is the Amazon Echo and Alexa a trojan horse to allow Amazon to sell more products? Nope, but it might be to sell more services.

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Conversation design best practice with Salesforce’s Greg Bennett

Conversation design best practice with Salesforce’s Greg Bennett 1800 1200 Kane Simms

Learn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.

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Amazon Alexa’s Paul Cutsinger tells us what’s new

Amazon Alexa’s Paul Cutsinger tells us what’s new 1800 1200 Kane Simms

At Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul Cutsinger, joins us to break…

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Your bot’s not an expert, it’s a toddler, and that’s OK

Your bot’s not an expert, it’s a toddler, and that’s OK 1800 1200 Kane Simms

Standford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.

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The difference between chatbot and voice search refinements

The difference between chatbot and voice search refinements 876 657 Kane Simms

What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…

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    Voice AI: Discover what everyone gets wrong, and how to get it right
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