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read moreWhat happens when you serve audio adverts to smart speaker listeners and ask them to make a charitable donation right there and then on their smart speaker, using their voice?
read moreIs the Amazon Echo and Alexa a trojan horse to allow Amazon to sell more products? Nope, but it might be to sell more services.
read moreLearn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.
read moreAt Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul Cutsinger, joins us to break…
read moreStandford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.
read moreWhat’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…
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