How Homeserve is using DialogFlow for CX automation with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve
Phil Jordan joins us to discuss how Homeserve is using Diagflow to help with customer needs.
read morePhil Jordan joins us to discuss how Homeserve is using Diagflow to help with customer needs.
read moreAyesha Saleem joins us to discuss how Instacart has brought in the use 0f conversational AI, as well as some conversation design best practice.
read moreRobert Cunningham of LNER chats to us about digital avatars, their use in travel and the success it brings.
read moreMatt Portillo chats with us about conversation design, why it isn’t really a project but is a long term journey.
read moreHear from Jaya Kishore the co-founder and CTO of Yellow AI as he talks about the core components of conversational AI.
read moreRaj Tumuluri shares the vision for truly multimodal conversational AI, and it’s impressive… And a reality today.
read moreHear from best selling author and voice biometrics expert, Matt Smallman, on how to utilise technology for voice authentication.
read moreWe’re joined by Rasa CTO, Alan Nichol, to discuss how enterprise brands can scale their conversational automation properly.
read moreLearn how Decathlon flipped the script on its customer service channels and built an entirely new customer service set up with AI.
read moreA deep dive into how Deutsche Telekom is using and building NLP solutions with Lead Architect for Speech Technologies and NLP, Angel Mario Castro Martinez.
read moreHow humans and bots working together in real time can lead to epic customer experiences.
read moreA case study on how Brian Jeppesen and Landry’s restaurants automated upward of 85% of calls using AI.
read moreA deep conversation about how Vocodia is automating voice commerce use cases in the call centre.
read moreThe latest developments in speech recognition technology, use cases and ethics with Deepgram CEO, Scott Stephenson.
read moreEmmy-Award winning Respeecher join us to share the future of synthesised speech.
read moreJoin Voxable’s Matt Buck and Lauren Golembiewski to dive deep into the past and future of conversation design.
read moreWe’re joined by CEO Alex Quinn to hear about the vision for Disruptel, the use cases it enables and the future of voice assistants that…
read moreShawn Edmunds walks us through his perspectives on the NLP industry and how companies are applying it to transform communication.
read moreDOSS is more than an assistant. It’s an entirely new, disruptive business model for real estate. We chat to CEO, Bobby Bryant, about all things…
read moreCX automation trends and why Artificial Intelligence without Intelligent Automation is pointless.
read moreKey learnings for deploying enterprise conversational AI at scale from Gartner Magic Quadrant Leader, Cognigy.
read moreMost chatbots are pants. There’s one way to improve them tremendously, and this is it.
read moreFinding and using data that you didn’t even know existed to improve customer experience and business operations.
read moreProcess automation in recruitment, healthcare and retail using conversational AI.
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