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AI

Integrating DialogFlow into your contact centre with Justin Randall

Integrating DialogFlow into your contact centre with Justin Randall 1800 1200 Kane Simms

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre.

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AI and the future of customer service with Noam Fine, Vonage AI

AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 Kane Simms

What’s the future of customer service going to look like? And what can businesses do today to prepare for it?

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The Rundown: What’s Algolia upto?

The Rundown: What’s Algolia upto? 1800 1200 Kane Simms

Learn how Algolia is stepping up the conversational search game with its new suite of products.

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Hacking speech systems

Hacking speech systems 863 647 Kane Simms

Why speech recognition systems struggle with accents, how you can hack your training data, and the importance of solving ASR at a platform level.

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Building an assistant on an assistant with Nick Carey

Building an assistant on an assistant with Nick Carey 1800 1200 Kane Simms

This week, Dustin Coates and Kane Simms are joined by Nick Carey of Potato to discuss the concept of creating an assistant on an assistant.

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All about Speakeasy AI with the Fresh Prince of AI, Frank Schneider

All about Speakeasy AI with the Fresh Prince of AI, Frank Schneider 1800 1200 Kane Simms

This week, me and Dustin are speaking with the Fresh Prince of AI, Frank Schneider, about how Speakeasy AI aims to deliver the promise of AI in voice (that’s a…

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All about Mycroft with Joshua Montgomery, Steve Penrod and Derick Schweppe

All about Mycroft with Joshua Montgomery, Steve Penrod and Derick Schweppe 1800 1200 Kane Simms

  This week, we’re joined by the Mycroft AI team, and we’re getting deep into designing and developing on the open source alternative to Amazon Alexa and Google Assistant.

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All about conversational AI with Jeff Smith

All about conversational AI with Jeff Smith 1800 1200 Kane Simms

  Conversational AI crops up constantly in conversations about voice, but what actually is it? How the heck does it work? And how can you use it? We speak…

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    Exclusive insight report: How AI agents keep CX stable when volume explodes
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