design

Kane Simms
August 16, 2021

The journey into conversation design with Heyday’s Anna Ralph

The journey into conversation design with Heyday’s Anna Ralph https://vux.world/wp-content/uploads/The-journey-into-conversation-design-with-Heydays-Anna-Ralph.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 16, 2021 August 16, 2021

Heyday was recently acquired by Hootsuite. Learn from the Team Lead, Conversation Design, Anna Ralph about her journey into conversation design.

Kane Simms
August 1, 2021

Voice design at Comcast, with Chuong Nguyen and Carolyn Reed

Voice design at Comcast, with Chuong Nguyen and Carolyn Reed https://vux.world/wp-content/uploads/Comcast-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 1, 2021 August 1, 2021

Learn how to create a research-backed voice AI practice from one of the world’s premier voice AI teams at Comcast.

Kane Simms
August 1, 2021

Talking conversation design with Maaike Groenewege

Talking conversation design with Maaike Groenewege https://vux.world/wp-content/uploads/Talking-conversation-design-with-Maaike-Greonewege-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 1, 2021 August 1, 2021

Maaike Groenewege joins us to share some unique insights and perspectives on conversation design theory, techniques, tools and practice.

Kane Simms
March 23, 2021

What is SSML (Speech Synthesis Markup Language)? A beginner’s guide

What is SSML (Speech Synthesis Markup Language)? A beginner’s guide https://vux.world/wp-content/uploads/SSML-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 23, 2021 October 13, 2021

An introductory guide to SSML (Speech Synthesis Markup Language), what it is and how you can use it in speech and voice applications.

Kane Simms
October 6, 2020

Are you over-polishing your chatbot?

Are you over-polishing your chatbot? https://vux.world/wp-content/uploads/img_6918.jpg 904 678 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 6, 2020 October 8, 2021

When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.

Kane Simms
September 26, 2020

Conversation design best practice with Salesforce’s Greg Bennett

Conversation design best practice with Salesforce’s Greg Bennett https://vux.world/wp-content/uploads/greg-bennett-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g September 26, 2020 September 26, 2020

Learn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.

Kane Simms
September 2, 2020

Amazon Alexa’s Paul Cutsinger tells us what’s new

Amazon Alexa’s Paul Cutsinger tells us what’s new https://vux.world/wp-content/uploads/paul-cutsinger-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g September 2, 2020 September 2, 2020

At Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul Cutsinger, joins us to break…

Kane Simms
August 26, 2020

Your bot’s not an expert, it’s a toddler, and that’s OK

Your bot’s not an expert, it’s a toddler, and that’s OK https://vux.world/wp-content/uploads/toddler-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 26, 2020 October 8, 2021

Standford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.

Kane Simms
August 25, 2020

The difference between chatbot and voice search refinements

The difference between chatbot and voice search refinements https://vux.world/wp-content/uploads/IMG_6023.jpg 876 657 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 25, 2020 October 8, 2021

What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…

Kane Simms
August 15, 2020

Conversational ear worms

Conversational ear worms https://vux.world/wp-content/uploads/ear-worms.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 15, 2020 October 8, 2021

What is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It doesn’t matter how hard you…

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