What do you do when your kitchen sink springs a leak? If you’re covered by Homeserve’s insurance you’d call them up and ask for a fix pronto. They have a…
read moreFabio Sarti, Senior AI/ML Product Manager at Scotiabank, joins us to share how Scotiabank uses conversational AI.
read moreHere’s a high level overview of the kind of value you can find with voice assistants for CX automation, and how to set yourself up for success.
read moreAleksandra Brdar Turk, Nova KBM, shares a case study on how conversational AI helped boost NPS scores for Slovenia’s market-leading bank.
read moreWe’ve seen many attention-grabbing headlines about how AI is going to steal our jobs. It hasn’t happened yet though, has it? It’s important to remember they’re just stories. They feed…
read moreAmitha Pulijala and Lawrence Byrd join us to walk through the Vonage AI Studio and the huge opportunities that await those who can move quickly.
read moreCollin Carnahan joins us for us to discuss how Workday has been creating a conversation design culture.
read moreWhere’s the best place to start your automation journey? Look for an issue you deal with every day that doesn’t require analytical thought to solve.
read moreShridhar Marri, CEO, Senseforth, joins us to give us an insight on what the future will look like for voice intelligence and business automation.
read moreHarshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation.
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