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Conversational AI at Genesys with Harshali Desai and Mitch Mason

Conversational AI at Genesys with Harshali Desai and Mitch Mason 1600 1200 Rebecca Christie

Harshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation.

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Conversational AI for drive through restaurants with Anik Seth, HUEX

Conversational AI for drive through restaurants with Anik Seth, HUEX 1600 1200 Rebecca Christie

Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants.

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HSBC knows the measure of a great digital assistant

HSBC knows the measure of a great digital assistant 1120 840 Ben McCulloch

There’s a good chance you’ve heard of HSBC as it’s Europe’s largest bank with nearly $3 trillion in assets.

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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI 1600 1200 Rebecca Christie

Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.

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Why should you consider conversation’s unwritten rules?

Why should you consider conversation’s unwritten rules? 1120 840 Ben McCulloch

Human conversations don’t follow a map. Even if you try to plan your chat, things often go off-topic quickly. It doesn’t matter much. No matter what happens, humans are skilled…

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Top 20 AI adoption challenges from 50+ organisations

Top 20 AI adoption challenges from 50+ organisations 935 579 Kane Simms

Here are the top 20 AI adoption challenges from over 50 organisations that took part in a series of workshops I ran with Cognigy.

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How a large financial institution went from zero to hero with conversation-driven development

How a large financial institution went from zero to hero with conversation-driven development 1600 1200 Kane Simms

Learn some of the most effective chatbot optimisation strategies from industry-leading conversational AI platform, Rasa.

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An AI modelled on the human brain, with Peter Voss, CEO, Aigo

An AI modelled on the human brain, with Peter Voss, CEO, Aigo 1600 1200 Rebecca Christie

What happens when you build a conversational AI framework that’s modelled on the human brain? The coiner of the term ‘AGI’, Peter Voss, joins us to reveal all.

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Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe

Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe 1600 1200 Rebecca Christie

Ken Sutton and Hamid Nawab, co-founders of Yobe, join us to discuss what the meaning of ‘cocktail party problem’ is and how to crack it in with voice AI.

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AI at Marks and Spencer: 2 current use cases

AI at Marks and Spencer: 2 current use cases 1120 840 Ben McCulloch

How do you take a quintessential British brand, steeped in tradition and history, with a legion of customers (quite a few who are in the older demographic) and transform it…

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    Voice AI: Discover what everyone gets wrong, and how to get it right
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