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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI 1600 1200 Rebecca Christie

Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.

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Why should you consider conversation’s unwritten rules?

Why should you consider conversation’s unwritten rules? 1120 840 Ben McCulloch

Human conversations don’t follow a map. Even if you try to plan your chat, things often go off-topic quickly. It doesn’t matter much. No matter what happens, humans are skilled…

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Top 20 AI adoption challenges from 50+ organisations

Top 20 AI adoption challenges from 50+ organisations 935 579 Kane Simms

Here are the top 20 AI adoption challenges from over 50 organisations that took part in a series of workshops I ran with Cognigy.

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How a large financial institution went from zero to hero with conversation-driven development

How a large financial institution went from zero to hero with conversation-driven development 1600 1200 Kane Simms

Learn some of the most effective chatbot optimisation strategies from industry-leading conversational AI platform, Rasa.

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An AI modelled on the human brain, with Peter Voss, CEO, Aigo

An AI modelled on the human brain, with Peter Voss, CEO, Aigo 1600 1200 Rebecca Christie

What happens when you build a conversational AI framework that’s modelled on the human brain? The coiner of the term ‘AGI’, Peter Voss, joins us to reveal all.

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Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe

Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe 1600 1200 Rebecca Christie

Ken Sutton and Hamid Nawab, co-founders of Yobe, join us to discuss what the meaning of ‘cocktail party problem’ is and how to crack it in with voice AI.

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AI at Marks and Spencer: 2 current use cases

AI at Marks and Spencer: 2 current use cases 1120 840 Ben McCulloch

How do you take a quintessential British brand, steeped in tradition and history, with a legion of customers (quite a few who are in the older demographic) and transform it…

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Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson

Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson 1600 1200 Rebecca Christie

Meredith Schulz, Sr. Conversation Design Manager, LivePerson, joins us to talk about how to effectively scale a conversation design practice.

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Why Aflorithmic is the WordPress of audio production

Why Aflorithmic is the WordPress of audio production 1120 840 Ben McCulloch

Sound production is complex but Aflorithmic helps people create automated soundtracks as easily as building a website.<!–more–> Sound designers and music composers make thousands of tiny choices in everything they…

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Why do most chatbots fail? With Dawn Harpster, Talkdesk

Why do most chatbots fail? With Dawn Harpster, Talkdesk 1600 1200 Rebecca Christie

Dawn Harpster, Senior Conversation Architect at Talkdesk, joins us to discuss why most chatbots fail, and how you can design successful digital assistants.

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    Exclusive insight report: How AI agents keep CX stable when volume explodes
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