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7 steps to stop bots saying ‘can you repeat that?’

7 steps to stop bots saying ‘can you repeat that?’ 1890 1417 Ben McCulloch

When you release a digital assistant into the world, you hope it will never have to say the words “can you repeat that?”

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The ultimate guide to agent assist for call centres

The ultimate guide to agent assist for call centres 1120 840 Ben McCulloch

Here’s your ultimate guide to agent assist: why it’s needed, what it is and how to implement it to help your call centre agents and customer.

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Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium

Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium 1600 1200 Rebecca Christie

Christoph Börner, CEO, Botium, joins us on our podcast to talk about quality assurance for conversational AI systems.

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Talking conversational AI with Cobus Greyling

Talking conversational AI with Cobus Greyling 1600 1200 Rebecca Christie

Cobus Greyling joins us on our podcast to talk conversational AI tooling, and how to make conversational AI work for large enterprises.

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How HSBC is using conversational AI with Andy Kingston, HSBC

How HSBC is using conversational AI with Andy Kingston, HSBC 1600 1200 Rebecca Christie

Andy Kingston joins us to talk us through the ways that HSBC is using conversational AI to improve customer experience.

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The irony of big tech: Why your current speech recognition system is probably a load of tosh

The irony of big tech: Why your current speech recognition system is probably a load of tosh 1921 1081 Rebecca Christie

A webinar on why your current speech recognition system is probably a load of tosh, why big tech doesn’t innovate and what to do about it.

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AI: beyond cost saving

AI: beyond cost saving 1640 924 Kane Simms

Why do businesses invest in AI? Most people would say it’s to save cost. Cynics would say it’s to replace all humans with machines (which basically saves costs 🙄). But…

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The need for AI privacy, with Patricia Thaine, CEO, Private AI

The need for AI privacy, with Patricia Thaine, CEO, Private AI 1600 1200 Rebecca Christie

Patricia Thaine, CEO, Private AI, joins us on our podcast to discuss the importance of privacy as it relates to AI.

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How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner 1600 1200 Rebecca Christie

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.

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Thoughts on Google’s LaMDA 2

Thoughts on Google’s LaMDA 2 2560 1437 Kane Simms

At Google I/O, LaMDA 2 was announced. Google’s second iteration of its large language model, LaMDA.

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