Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.
read moreLearn how to create a research-backed voice AI practice from one of the world’s premier voice AI teams at Comcast.
read moreMaaike Groenewege joins us to share some unique insights and perspectives on conversation design theory, techniques, tools and practice.
read moreFrank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s Speech-to-Intent patent.
read moreGoogle’s recent integration of Google Assistant with Technicolor set-top-boxes further shows that Google’s strategy for Assistant is more than timers, alarms and web searches. You might think of Google assistant…
read moreDavide Petramala shares some deep insights on how organisations can get started and scale their voice and conversational AI efforts.
read moreThe Zammo team join us to share why owning your NLU is so crucial, the importance of control, analytics and cross platform assistants.
read moreFind out how brands like Pepsi is democratising its internal knowledge search with Dan Mallin, CEO, Lucy AI.
read moreThe Microsoft Conversation AI Team join us to share an overview of the Azure Bot Service and how Microsoft is enabling conversational transformation at all scales.
read moreLaetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent.
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