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AI

Building an effective digital assistant for banking with Bill Hawks, Citizens Bank

Building an effective digital assistant for banking with Bill Hawks, Citizens Bank 1600 1200 Rebecca Christie

Bill hawks joins us to talk through just how important it is to have an effective digital assistant for banks and the role that it plays.

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Why context is truth in conversational AI

Why context is truth in conversational AI 1120 840 Ben McCulloch

If you want to understand how machines pick apart the things we say to pull relevant data from it then you simply must listen to Raj Tumuluri! Don’t just believe…

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Automating insurance claims with conversational AI

Automating insurance claims with conversational AI 1120 840 Ben McCulloch

What do you do when your kitchen sink springs a leak? If you’re covered by Homeserve’s insurance you’d call them up and ask for a fix pronto. They have a…

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How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank

How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank 1600 1200 Kane Simms

Fabio Sarti, Senior AI/ML Product Manager at Scotiabank, joins us to share how Scotiabank uses conversational AI.

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AI Studio, adoption and trends, with Amitha Pulijala and Lawrence Byrd, Vonage

AI Studio, adoption and trends, with Amitha Pulijala and Lawrence Byrd, Vonage 1600 1200 Rebecca Christie

Amitha Pulijala and Lawrence Byrd join us to walk through the Vonage AI Studio and the huge opportunities that await those who can move quickly.

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Introducing conversation design into a dev-led organisation with Workday

Introducing conversation design into a dev-led organisation with Workday 1600 1200 Rebecca Christie

Collin Carnahan joins us for us to discuss how Workday has been creating a conversation design culture.

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All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth

All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth 1600 1200 Rebecca Christie

Shridhar Marri, CEO, Senseforth, joins us to give us an insight on what the future will look like for voice intelligence and business automation.

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Conversational AI at Genesys with Harshali Desai and Mitch Mason

Conversational AI at Genesys with Harshali Desai and Mitch Mason 1600 1200 Rebecca Christie

Harshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation.

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Conversational AI for drive through restaurants with Anik Seth, HUEX

Conversational AI for drive through restaurants with Anik Seth, HUEX 1600 1200 Rebecca Christie

Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants.

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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI 1600 1200 Rebecca Christie

Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.

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