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conversation design

LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai

LLMs in conversational AI platforms with Raj Koneru and Prasanna Arikala, Kore.ai 1600 1200 Rebecca Christie

Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.

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Conversations Squared #4 Dr Joan Palmiter Bajorek

Conversations Squared #4 Dr Joan Palmiter Bajorek 2380 2380 Ben McCulloch

Dr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for her experience at the likes…

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Can conversational AI help in emergency situations? With Max Gladysh

Can conversational AI help in emergency situations? With Max Gladysh 1600 1200 Rebecca Christie

Max Gladysh joins us as he speaks about how conversational AI is able to help in emergency situations.

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Conversational AI at Expedia with Molly Dickinson

Conversational AI at Expedia with Molly Dickinson 1600 1200 Rebecca Christie

Molly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.

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Digital humans for healthcare with Paulina Lewandowska, Roche

Digital humans for healthcare with Paulina Lewandowska, Roche 1600 1200 Rebecca Christie

Paulina Lewandowska, Roche, joins us to share her learnings on designing conversations for digital humans working in healthcare.

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Conversations Squared #3 Esha Metiary

Conversations Squared #3 Esha Metiary 2047 2047 Ben McCulloch

Esha Metiary, Lead Conversation Designer, Bol.com, talks about why some assistants should be prepared to discuss political matters.

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Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson

Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson 1600 1200 Rebecca Christie

Meredith Schulz, Sr. Conversation Design Manager, LivePerson, joins us to talk about how to effectively scale a conversation design practice.

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Why do most chatbots fail? With Dawn Harpster, Talkdesk

Why do most chatbots fail? With Dawn Harpster, Talkdesk 1600 1200 Rebecca Christie

Dawn Harpster, Senior Conversation Architect at Talkdesk, joins us to discuss why most chatbots fail, and how you can design successful digital assistants.

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A novel approach to designing bot personas

A novel approach to designing bot personas 1120 840 Ben McCulloch

“There is no such thing as a voice user interface with no personality,” according to Voice User Interface Design, written by Michael H. Cohen, James P. Giangola and Jennifer Balogh in…

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Conversation design maturity with Braden Ream, CEO, Voiceflow

Conversation design maturity with Braden Ream, CEO, Voiceflow 1600 1200 Rebecca Christie

We were joined by Braden Ream, CEO, Voiceflow to discuss conversation design maturity and best practice for growing conversational AI teams.

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