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design

Amazon Alexa’s Paul Cutsinger tells us what’s new

Amazon Alexa’s Paul Cutsinger tells us what’s new 1800 1200 Kane Simms

At Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul Cutsinger, joins us to break…

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Your bot’s not an expert, it’s a toddler, and that’s OK

Your bot’s not an expert, it’s a toddler, and that’s OK 1800 1200 Kane Simms

Standford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.

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The difference between chatbot and voice search refinements

The difference between chatbot and voice search refinements 876 657 Kane Simms

What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…

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Conversational ear worms

Conversational ear worms 1800 1200 Kane Simms

What is the conversational equivalent of an ear worm? An ear worm is a song that you just cannot get out of your head. It doesn’t matter how hard you…

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Think conversation design is complex? You aint seen nothing yet

Think conversation design is complex? You aint seen nothing yet 1800 1200 Kane Simms

If you think conversation design is complex, you ain’t seen nothing yet.

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The future is multi modal

The future is multi modal 1144 762 Kane Simms

Transcript A good digital assistant will take context into consideration when providing a user experience. Now that context can be related to the device that you’re using, could be related…

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Designing natural conversations with IBM’s Bob Moore

Designing natural conversations with IBM’s Bob Moore 1800 1200 Kane Simms

Kane and Dustin speak to author and researcher, Bob Moore, about his book Conversational UX Design and how to use conversation analysis techniques to create more natural conversational experiences.

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The voice design sprint with Maaike Coppens

The voice design sprint with Maaike Coppens 1800 1200 Kane Simms

Maaike Coppens returns to share how you can go from zero to hero in one voice design sprint. From nothing at the beginning to a a validated use case and…

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Building an assistant on an assistant with Nick Carey

Building an assistant on an assistant with Nick Carey 1800 1200 Kane Simms

This week, Dustin Coates and Kane Simms are joined by Nick Carey of Potato to discuss the concept of creating an assistant on an assistant.

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Anything world with Gordon Midwood

Anything world with Gordon Midwood 1800 1200 Kane Simms

This week, we’re getting deep into using voice to enhance the gaming experience, with Anything World founder, Gordon Midwood. 

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