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The future trajectory of AI in customer experience, with Sham Aziz

The future trajectory of AI in customer experience, with Sham Aziz 1600 1200 Rebecca Christie

Sham Aziz joins us on our VUX World podcast as he shares the future trajectory of AI in customer experience.

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Debt collections are challenging, and changing

Debt collections are challenging, and changing 1920 1133 Ben McCulloch

People who end up in debt can feel that their situation is spiralling out of control. So how can automation help? Find out in this article.

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Overcoming the shortfalls of voice AI

Overcoming the shortfalls of voice AI 1900 1200 Ben McCulloch

People just want to talk to machines like they would talk to another person. They expect it to work.

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Why conversational AI should be accessible by design

Why conversational AI should be accessible by design 2560 1563 Ben McCulloch

Discover the importance of making conversational assistants more accessible for individuals with accessibility needs or impairments.

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Here’s Conversational AI at a whopping great scale!

Here’s Conversational AI at a whopping great scale! 1456 816 Ben McCulloch

We often talk about how conversational AI can scale-up your customer services. It’s possible to serve far more customers than you could with just a human team of agents. Most…

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Conversations2 – Millani Jayasingkam

Conversations2 – Millani Jayasingkam 1600 1200 Rebecca Christie

Designers love to talk design. Often people focus on their favourite tools, processes, hacks and gripes. It all matters. The technical aspects are just as important as well. We’re designing…

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Ultimate Analysis of Gartner’s Critical Capabilities for Enterprise Conversational AI Platforms

Ultimate Analysis of Gartner’s Critical Capabilities for Enterprise Conversational AI Platforms 1920 1080 Kane Simms

The analysis presents enterprise buyers, decision makers and influencers with a full understanding of the capabilities they’ll need to succeed in their automation programme.

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LLMs in practice with Matt Taylor, Knowbl

LLMs in practice with Matt Taylor, Knowbl 1600 1200 Rebecca Christie

Matt Taylor is back on VUX world as he shares LLMs in practice.

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UX Design with LLMs, with Braden Ream, CEO, Voiceflow

UX Design with LLMs, with Braden Ream, CEO, Voiceflow 1600 1200 Rebecca Christie

Braden Ream, CEO, Voiceflow joins us as he shares about UX Design with LLMs.

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How loveholidays used AI to turn frowns upside down

How loveholidays used AI to turn frowns upside down 2000 1304 Ben McCulloch

The travel industry is not known for treating its customers particularly well. You only have to check the news to see examples of stranded holidaymakers. Most people go on holidays…

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    How SharkNinja scaled to $5bn with AI - live on December 18
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