Content

Ben McCulloch
August 14, 2023

How loveholidays used AI to turn frowns upside down

How loveholidays used AI to turn frowns upside down https://vux.world/wp-content/uploads/loveholiday-chatbotsummit2023-article.jpg 2000 1304 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g August 14, 2023 August 23, 2023

The travel industry is not known for treating its customers particularly well. You only have to check the news to see examples of stranded holidaymakers. Most people go on holidays…

Taras Semeniuk
August 11, 2023

Beyond the Basics: A Masterclass on Integrating LLMs and NLU Systems

Beyond the Basics: A Masterclass on Integrating LLMs and NLU Systems https://vux.world/wp-content/uploads/ServisBOT-webinar-hero-image.jpg 1920 1080 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g August 11, 2023 June 28, 2024

In this webinar, we shatter the confines of traditional chatbots, pushing you beyond the basics, by infusing the giant power of LLMs with state of the art conversational tools.

Rebecca Christie
August 11, 2023

How Salesforce are using LLMs with Greg Bennett

How Salesforce are using LLMs with Greg Bennett https://vux.world/wp-content/uploads/IMAGE-WORDPRESS-Greg-Bennett-episode1.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g August 11, 2023 August 11, 2023

Greg Bennett’s the final Conversations2 interviewee focused on large language models! When I heard that Salesforce have adopted LLMs at scale (and also heard that they had started to design…

Rebecca Christie
August 11, 2023

Mikhail Burstev, Founder of Deep Pavlov, talks AI orchestration and LLMs

Mikhail Burstev, Founder of Deep Pavlov, talks AI orchestration and LLMs https://vux.world/wp-content/uploads/mikhail-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g August 11, 2023 August 11, 2023

Mikhail Burstev joins us as he shares AI orchestration and LLMS with us on the VUX World Podcast

Ben McCulloch
August 10, 2023

How Decathlon made messaging matter with a little help from AI

How Decathlon made messaging matter with a little help from AI https://vux.world/wp-content/uploads/decathlon-messsaging-matter.jpg 1995 1154 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g August 10, 2023 August 18, 2023

Learn how Decathlon transitioned from a traditional contact centre to automating 50% of all customer contacts while increasing agent productivity and customer satisfaction.

Emily Uematsu Banzhaf
August 8, 2023

Capturing the scope and behavior of LLMs

Capturing the scope and behavior of LLMs https://vux.world/wp-content/uploads/scope-and-behavior-of-LLMs.png 1456 816 Emily Uematsu Banzhaf Emily Uematsu Banzhaf https://secure.gravatar.com/avatar/687bacc470af13994601365306ddda17?s=96&d=blank&r=g August 8, 2023 August 25, 2023

A hot topic among conversation designers and others is how to capture the scope and behavior of LLMs.

Rebecca Christie
August 8, 2023

LLMs and the future of intelligence, with Paul Sweeney, Webio

LLMs and the future of intelligence, with Paul Sweeney, Webio https://vux.world/wp-content/uploads/paul-L.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g August 8, 2023 August 10, 2023

Paul Sweeney, Webio chats to us about LLMs and the future of intelligence

Ben McCulloch
August 3, 2023

Your bot’s really an employee with superhuman responsibilities

Your bot’s really an employee with superhuman responsibilities https://vux.world/wp-content/uploads/your-bot-is-an-employee-article.png 1456 816 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g August 3, 2023 August 3, 2023

Discover what conversation designers should consider when working on their assistant’s persona.

Ben McCulloch
August 2, 2023

What happens after you’ve designed and built your AI Assistant?

What happens after you’ve designed and built your AI Assistant? https://vux.world/wp-content/uploads/JoanBalmiterBajorek-article.png 1456 816 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g August 2, 2023 August 10, 2023

So what happens after your assistant goes live is continual tuning and improvements. Forever. This is not ‘set and forget’.

Rebecca Christie
July 20, 2023

Talking LLMs with Voiceflow’s first Senior Conversation Design Advocate – Peter Isaacs!

Talking LLMs with Voiceflow’s first Senior Conversation Design Advocate – Peter Isaacs! https://vux.world/wp-content/uploads/IMAGE-WORDPRESS-Peter-Isaacs-episode.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 20, 2023 July 20, 2023

Peter has written and shared a lot about Large Language Models in recent posts and blogs. We wanted to get his perspective on various things, especially now that Voiceflow have…

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