Raj Koneru & Prasanna Arikala of Kore AI join us to share their perspectives on how LLMs can be used in conversational AI platforms.
read moreThere are a lot of digital assistants designed for customer support. That has value. If you’re taking tasks off your live agent’s plate, then you’re helping them focus on more…
read moreDr Joan Palmiter Bajorek is easily one of the best known people in conversational AI – for Women in Voice, for her public speaking, for her experience at the likes…
read moreMax Gladysh joins us as he speaks about how conversational AI is able to help in emergency situations.
read moreIn the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like…
read moreMolly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.
read moreWhen you start working on expanding your enterprise conversational automation initiative, you’ll be faced with a dilemma.
read morePaulina Lewandowska, Roche, joins us to share her learnings on designing conversations for digital humans working in healthcare.
read moreDuring my chat with Jason F. Gilbert, he expressed frustration at how hard it is to orchestrate robotic movements with voice, sound effects, lights and other modes of expression.
read moreRight. Bullsh*t Man is back. Because this is starting to p*ss me off.
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