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Conversation design best practice with Salesforce’s Greg Bennett

Conversation design best practice with Salesforce’s Greg Bennett 1800 1200 Kane Simms

Learn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.

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Amazon Alexa’s Paul Cutsinger tells us what’s new

Amazon Alexa’s Paul Cutsinger tells us what’s new 1800 1200 Kane Simms

At Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul Cutsinger, joins us to break…

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Your bot’s not an expert, it’s a toddler, and that’s OK

Your bot’s not an expert, it’s a toddler, and that’s OK 1800 1200 Kane Simms

Standford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.

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The difference between chatbot and voice search refinements

The difference between chatbot and voice search refinements 876 657 Kane Simms

What’s the difference between how people use chatbots and search bars vs voice user interfaces and what does that mean for how you design interactions for each? One of the…

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Your audio strategy’s Holy Trinity with Ron Jaworski

Your audio strategy’s Holy Trinity with Ron Jaworski 1800 1200 Kane Simms

Ron Jaworski, CEO Trinity Audio, joins us to share how to satisfy the user, the publisher and the advertiser with your audio strategy.

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Amazon’s Alexa strategy latest: trying to conquer a long-standing weakness

Amazon’s Alexa strategy latest: trying to conquer a long-standing weakness 1800 1200 Kane Simms

With the latest developments in Alexa functionality announced at Alexa Live 2020, Amazon has shown a glimpse into its advancing Alexa strategy, and how it’s trying to make up for…

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Hacking speech systems

Hacking speech systems 863 647 Kane Simms

Why speech recognition systems struggle with accents, how you can hack your training data, and the importance of solving ASR at a platform level.

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Why Alexa doesn’t understand your accent

Why Alexa doesn’t understand your accent 1576 1182 Kane Simms

In a study by Uswitch, it was found that Irish, Welsh and Scottish accents are the hardest for voice assistants like Alexa to understand. Here’s why Alexa doesn’t understand your accent.

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Voice will catch-on sooner than you think

Voice will catch-on sooner than you think 1800 1200 Kane Simms

People often say that it’s going to be quite a while before voice catches on. But user behaviour is changing irrevocably as we speak.

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Give your smart speaker a break, it’s working pretty hard

Give your smart speaker a break, it’s working pretty hard 1800 1200 Kane Simms

The microphone technology in your smart speaker, it’s pretty impressive. When you talk, sound leaves your mouth, but it doesn’t travel in a straight line. It travels like a shotgun…

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