Podcast

Kane Simms
August 11, 2021

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein https://vux.world/wp-content/uploads/real-time-guidance-with-marc-bernstein-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 11, 2021 August 11, 2021

Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.

Kane Simms
August 1, 2021

Voice design at Comcast, with Chuong Nguyen and Carolyn Reed

Voice design at Comcast, with Chuong Nguyen and Carolyn Reed https://vux.world/wp-content/uploads/Comcast-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 1, 2021 August 1, 2021

Learn how to create a research-backed voice AI practice from one of the world’s premier voice AI teams at Comcast.

Kane Simms
August 1, 2021

Talking conversation design with Maaike Groenewege

Talking conversation design with Maaike Groenewege https://vux.world/wp-content/uploads/Talking-conversation-design-with-Maaike-Greonewege-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 1, 2021 August 1, 2021

Maaike Groenewege joins us to share some unique insights and perspectives on conversation design theory, techniques, tools and practice.

Kane Simms
July 29, 2021

Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI

Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI https://vux.world/wp-content/uploads/speakeasy-website-hero-2.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g July 29, 2021 July 29, 2021

Frank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s Speech-to-Intent patent.

Kane Simms
June 17, 2021

Avaya on enterprise AI strategy, with Davide Petramala

Avaya on enterprise AI strategy, with Davide Petramala https://vux.world/wp-content/uploads/enterprise-ai-strategy-with-davide-petramala-avaya.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g June 17, 2021 June 17, 2021

Davide Petramala shares some deep insights on how organisations can get started and scale their voice and conversational AI efforts.

Kane Simms
June 11, 2021

The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai

The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai https://vux.world/wp-content/uploads/guy-tonye-stacey-kyler-zammo-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g June 11, 2021 June 11, 2021

The Zammo team join us to share why owning your NLU is so crucial, the importance of control, analytics and cross platform assistants.

Kane Simms
May 27, 2021

Finding the unfindable with Lucy AI’s Dan Mallin

Finding the unfindable with Lucy AI’s Dan Mallin https://vux.world/wp-content/uploads/dan-mallin-lucy-ai-website-hero-Recovered.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g May 27, 2021 May 27, 2021

Find out how brands like Pepsi is democratising its internal knowledge search with Dan Mallin, CEO, Lucy AI.

Kane Simms
May 24, 2021

Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer

Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer https://vux.world/wp-content/uploads/gary-pretty-and-quirine-van-walt-meijer-microsoft-website-hero-Recovered.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g May 24, 2021 August 26, 2021

The Microsoft Conversation AI Team join us to share an overview of the Azure Bot Service and how Microsoft is enabling conversational transformation at all scales.

Kane Simms
April 26, 2021

Hyper-personalised voice AI with Laetitia Cailleteau, Accenture

Hyper-personalised voice AI with Laetitia Cailleteau, Accenture https://vux.world/wp-content/uploads/Laetitia-Cailleteau-accenture-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g April 26, 2021 April 23, 2021

Laetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent.

Kane Simms
April 19, 2021

How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto

How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto https://vux.world/wp-content/uploads/atexto-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g April 19, 2021 April 16, 2021

Atexto join us to dive under the hood of training automatic speech recognition systems (ASR).

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
bcookie	2 years	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
lang	session	This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
resolution	session	This is a functionality cookie used to collect the horizontal value of the visitor screen resolution. It helps in optimizing the website view to the user.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_111445333_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
ajs_anonymous_id	never	This cookie is set by Segment.io to check the number of ew and returning visitors to the website.
CONSENT	16 years 2 months 25 days 18 hours	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Cookie	Duration	Description
bscookie	2 years	This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Duration	Description
__smSessionId	9 hours	No description available.
__smToken	1 year	This cookie is set by the Sumo. This cookie is used for verifying whether the user is logged in or not.
__smVID	1 month	This cookie is set by Sumo. The purpose of the cookie is not yet known.
_mailmunch_visitor_id	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
AnalyticsSyncHistory	1 month	No description
attribution_user_id	1 year	This cookie is set by the provider Typeform. This cookie is used for Typeform usage statistics. It is used in context with the website's pop-up questionnaires and messengering.
cookielawinfo-checkbox-functional	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
debug	never	No description available.
intercom-id-or0x2acp	8 months 26 days 1 hour	No description
intercom-session-or0x2acp	7 days	No description
li_gc	2 years	No description
li_sugr	3 months	No description available.
mailmunch_second_pageview	never	This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie.
UserMatchHistory	1 month	Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.