In the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like…
read moreMolly Dickinson, Expedia, joins us to share enterprise conversation design best practice from her experience at Expedia and Home Depot.
read morePaulina Lewandowska, Roche, joins us to share her learnings on designing conversations for digital humans working in healthcare.
read moreJames Brooks, Innovation Principle, Capita, joins us as he shares his insights into Digital humans and how Capita is approaching conversational AI.
read moreWe’ve put together the DITAT maturity model for conversational AI to show the various stages of maturity conversational applications go through on the journey to AI transformation.
read moreWith the launch of ChatGPT, OpenAI hasn’t just managed to make a big splash in the AI community. It’s managed to break out of that community and hit almost every…
read morePeople from all industries and professions have gotten a hold of ChatGPT and have begun to understand the potential power of NLP technologies. In the field of conversational AI, for…
read moreWe’ve written about novel uses of personas, how AI improves a human’s work, and how holistic AI is the future of customer service. There’s countless ways those concepts can be…
read moreSonia Talati, Senior Manager for Conversation Design at GoDaddy, shares some insights into how GoDaddy uses conversational AI and thoughts on scale.
read moreJim-Rowe Bot joins Kane-versational AI and talks through what he has learned from the experience of creating over 300 chatbots.
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