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AI

Explainable AI with Seekar Technologies, CEO, Kordel France

Explainable AI with Seekar Technologies, CEO, Kordel France 1800 1200 Kane Simms

Seekar Technologies CEO, Kordel France, joins us to share Seekar Tech’s approach to explainable AI.

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Advancing ‘applied conversational AI’ with Wluper CTO, Nikolai Rozanov

Advancing ‘applied conversational AI’ with Wluper CTO, Nikolai Rozanov 1800 1200 Kane Simms

Learn how Wluper is making strides towards intentless NLU and advanced dialogue management and memory.

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Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez

Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez 1800 1200 Kane Simms

One of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.

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AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein 1800 1200 Kane Simms

Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.

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Actionable insights from speech data with Nico Perony

Actionable insights from speech data with Nico Perony 1800 1200 Kane Simms

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX.

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Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid 1800 1200 Kane Simms

Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise¬†and what should happen next.

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Bringing human-like performance to AI custom voices with Zohaib Ahmed

Bringing human-like performance to AI custom voices with Zohaib Ahmed 1800 1200 Kane Simms

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices.

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How we built the HeyMercedes Voice Assistant with Mihai Antonescu

How we built the HeyMercedes Voice Assistant with Mihai Antonescu 1800 1200 Kane Simms

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant.

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Integrating DialogFlow into your contact centre with Justin Randall

Integrating DialogFlow into your contact centre with Justin Randall 1800 1200 Kane Simms

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre.

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AI and the future of customer service with Noam Fine, Vonage AI

AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 Kane Simms

What’s the future of customer service going to look like? And what can businesses do today to prepare for it?

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