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Why CAI needs skin in the game

Why CAI needs skin in the game 1792 1024 Ben McCulloch

The notion that AI will take our jobs and then destroy us is frustratingly hard to kill. It lacks scientific basis but it caught the public’s imagination. That’s perhaps because…

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The AI Platform Reimagined, with Brandon Nott and Nick Orlando

The AI Platform Reimagined, with Brandon Nott and Nick Orlando 1600 1200 Rebecca Christie

Join us for a thought-provoking episode of VUX World, with Brandon Nott, CPO, Amelia, and Nick Orlando, Director of Product, Amelia.

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How to navigate the 3 risks of LLMs in CAI

How to navigate the 3 risks of LLMs in CAI 1920 1080 Ben McCulloch

Most companies want to know how to find success with generative AI today. Few have managed to demonstrate it. Loop Car Insurance is one company that’s getting it right. It…

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It takes two to tango: Zoom’s recipe for sky-rocketing customer satisfaction

It takes two to tango: Zoom’s recipe for sky-rocketing customer satisfaction 1920 1080 Taras Semeniuk

The team at Zoom join us to share their perspectives, methodologies, tools and success stories in creating delightful customer and agent experiences.

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The evolution of the full-stack conversation designer

The evolution of the full-stack conversation designer 1280 720 Ben McCulloch

Just a few years ago we saw the concept of the ‘full-stack conversation designer’ emerge. Essentially, this job title meant that the designer could see a bot from ideation to…

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Lean and process engineering for AI automation with Scott Hamilton

Lean and process engineering for AI automation with Scott Hamilton 1600 1200 Kane Simms

Scott Hamilton, Prodigal Tech joins us on our VUX World podcast as he shares all about AI automation!

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Healthcare Reimagined: Unleashing the Potential of AI

Healthcare Reimagined: Unleashing the Potential of AI 1920 1080 Taras Semeniuk

This exclusive VUX World webinar will delve into the transformative power of conversational AI in healthcare. 

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Navigating the CX Maze: Insights from Ian Robertson on VUX World

Navigating the CX Maze: Insights from Ian Robertson on VUX World 1600 1200 Kane Simms

Ian Robertson, The Forum joins us as we delve into the dynamic world of Customer Experience.

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How to get started in Conversational AI

How to get started in Conversational AI 1280 720 Ben McCulloch

This question comes up all the time, and that’s great! So many people are discovering conversation design, and so many of them come from different backgrounds. We want to give…

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Microsoft Copilot: Enterprise lessons learned with Pete Kemp

Microsoft Copilot: Enterprise lessons learned with Pete Kemp 1600 1200 Kane Simms

Pete Kemp, FSP joins us on our VUX World podcast as he talks through Microsoft Copilot.

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    Voice AI: Discover what everyone gets wrong, and how to get it right
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