fbpx

Content

Conversation design: towards a single source of truth

Conversation design: towards a single source of truth 800 550 Ben McCulloch

It’s funny how we’d always taken conversations for granted until we had to design them. What was once so natural for us – two or more people having a chinwag…

read more

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart

How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart 1600 1200 Rebecca Christie

Ayesha Saleem joins us to discuss how Instacart has brought in the use 0f conversational AI, as well as some conversation design best practice.

read more

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER 1600 1200 Rebecca Christie

Robert Cunningham of LNER chats to us about digital avatars, their use in travel and the success it brings.

read more

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia 1890 1417 Rebecca Christie

Matt Portillo chats with us about conversation design, why it isn’t really a project but is a long term journey.

read more

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI 1600 1200 Rebecca Christie

Hear from Jaya Kishore the co-founder and CTO of Yellow AI as he talks about the core components of conversational AI.

read more

Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai

Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai 1600 1200 Rebecca Christie

Raj Tumuluri shares the vision for truly multimodal conversational AI, and it’s impressive… And a reality today.

read more

Best Practices For Conversation Design

Best Practices For Conversation Design 2240 1260 Kritika Yadav

Giving life to your bot is not an easy task. Being in the Conversation Design space for almost 5 years now, I’ve come across numerous challenges and have had tons…

read more

Call centre authentication with Matt Smallman, Founder, SymNex Consulting

Call centre authentication with Matt Smallman, Founder, SymNex Consulting 1747 1241 Rebecca Christie

Hear from best selling author and voice biometrics expert, Matt Smallman, on how to utilise technology for voice authentication.

read more

Here’s something you’ll need soon enough

Here’s something you’ll need soon enough 1747 1241 Kane Simms

Most companies aren’t mature in their AI operations to have graduated to automated use cases that are fully transactional.

read more

So you have a chatbot, now what? With Alan Nichol, CTO, Rasa

So you have a chatbot, now what? With Alan Nichol, CTO, Rasa 1600 1200 Kane Simms

We’re joined by Rasa CTO, Alan Nichol, to discuss how enterprise brands can scale their conversational automation properly.

read more

    How SharkNinja scaled to $5bn with AI - live on December 18
    This is default text for notification bar