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Podcast

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research 1800 1200 Kane Simms

Founder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.

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Incorporating VUI into your UX repertoire with Stuart Silverstein

Incorporating VUI into your UX repertoire with Stuart Silverstein 1800 1200 Kane Simms

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.

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Voice commerce: the state of play with James Poulter

Voice commerce: the state of play with James Poulter 1800 1200 Kane Simms

The latest customer behavioural trends on voice commerce from the Vixen Labs Voice Commerce Report.

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Creating independent voice assistants with Kavita Reddi and Sirish Reddi

Creating independent voice assistants with Kavita Reddi and Sirish Reddi 1800 1200 Kane Simms

Discussing the Voxta platform, voice in India and the value of independent voice assistants.

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Adding voice to screens with Hannes Heikinheimo

Adding voice to screens with Hannes Heikinheimo 1800 1200 Kane Simms

How you can and why you should add voice capability to your software, apps and screens.

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How voice AI is disrupting industries with Mike Zagorsek

How voice AI is disrupting industries with Mike Zagorsek 1800 1200 Kane Simms

SoundHound Inc is enabling brands like Mercedes and Mastercard to cause disruption with voice AI. Find out how with VP Product Marketing, Mike Zagorsek.

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The future of conversational commerce? with David Clark and Tim Atkinson

The future of conversational commerce? with David Clark and Tim Atkinson 1800 1200 Kane Simms

Google is rolling out RCS messaging and partnered with BT to bring conversational messaging on Android to life. And it’s good!

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Alexa for caregiving with Mark Gray

Alexa for caregiving with Mark Gray 1800 1200 Kane Simms

Learn how Alexa is making lives easier for older adults and explore the opportunity in creating voice first services for the ageing population.

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The Rundown: What’s Algolia upto?

The Rundown: What’s Algolia upto? 1800 1200 Kane Simms

Learn how Algolia is stepping up the conversational search game with its new suite of products.

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Voice advertising effects on charity donations with Charlie Cadbury

Voice advertising effects on charity donations with Charlie Cadbury 1800 1200 Kane Simms

What happens when you serve audio adverts to smart speaker listeners and ask them to make a charitable donation right there and then on their smart speaker, using their voice?

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    How SharkNinja scaled to $5bn with AI - live on December 18
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