Content

Kane Simms
December 7, 2022

ChatGPT: the good, the bad and the future

ChatGPT: the good, the bad and the future https://vux.world/wp-content/uploads/DALL·E-2022-12-07-07.58.23-a-robot-and-a-human-discussing-the-future-of-humanity-in-a-futuristic-city-landscape.png 1024 1024 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g December 7, 2022 December 7, 2022

It’s been a week since the launch of ChatGPT, Open AI’s latest large language model (LLM), which has taken the AI industry by storm. Many have posited that it could…

Rebecca Christie
December 5, 2022

Voice AI that detects your tone of voice with Sean Austin, CEO, Helios

Voice AI that detects your tone of voice with Sean Austin, CEO, Helios https://vux.world/wp-content/uploads/sean-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g December 5, 2022 December 13, 2022

Sean Austin, CEO, Helios joins us to give an insight on how Voice AI is working to be able to detect what the tone of your voice is.

Ben McCulloch
December 1, 2022

Top 10 conversational AI trends for 2023

Top 10 conversational AI trends for 2023 https://vux.world/wp-content/uploads/Articles-4.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g December 1, 2022 December 1, 2022

Vonage hosted the ‘What’s Next for Conversational AI’ panel during VUX @ VOICE22, a full day of VUX World programming at VOICE22 in Arlington, VA.

Ben McCulloch
December 1, 2022

5 steps to selecting the perfect partner for conversational automation

5 steps to selecting the perfect partner for conversational automation https://vux.world/wp-content/uploads/Articles-2.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g December 1, 2022 December 1, 2022

Recently, we wrote about Florida Blue’s multi-channel assistant. A Visual IVR system with a voice assistant that helps the health insurance company’s customers apply for replacement Digital ID cards.

Rebecca Christie
November 25, 2022

Conversations Squared #1 – Emily Uematsu Banzhaf

Conversations Squared #1 – Emily Uematsu Banzhaf https://vux.world/wp-content/uploads/conversation-l.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g November 25, 2022 November 29, 2022

Emily Uematsu Banzhaf, Content Designer at WillowTree, talks to Ben McCulloch about conversation design. Emily is also a conversation/VUI designer, she leads the ethical use taskforce at Open Voice Network,…

Rebecca Christie
November 23, 2022

Conversational AI in the emerging web 3 landscape, with Brandon Kaplan, CIO, Journey

Conversational AI in the emerging web 3 landscape, with Brandon Kaplan, CIO, Journey https://vux.world/wp-content/uploads/brandon-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g November 23, 2022 November 29, 2022

Brandon Kaplan, CIO, Journey discusses how conversational AI is emerging in the web 3 landscape.

Ben McCulloch
November 21, 2022

Is our love for the web holding us back?

Is our love for the web holding us back? https://vux.world/wp-content/uploads/15.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g November 21, 2022 November 2, 2022

Many of the brands Kane interviews on VUX World are taking careful 1st steps into conversational AI. They already have a website, they have a smartphone app, they have a…

Ben McCulloch
November 18, 2022

Why you should take data privacy more seriously

Why you should take data privacy more seriously https://vux.world/wp-content/uploads/14.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g November 18, 2022 November 2, 2022

Sometimes I tell people I work in conversational AI and they say “I don’t have an Alexa or Google Assistant because I don’t want tech companies to record everything I…

Ben McCulloch
November 16, 2022

Why should you measure bots like humans?

Why should you measure bots like humans? https://vux.world/wp-content/uploads/Articles.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g November 16, 2022 November 2, 2022

You’ll get a variety of answers if you ask anyone with a call centre bot how they measure its success. They might measure containment rates (how many callers were serviced…

Rebecca Christie
November 16, 2022

Building an effective digital assistant for banking with Bill Hawks, Citizens Bank

Building an effective digital assistant for banking with Bill Hawks, Citizens Bank https://vux.world/wp-content/uploads/bill-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g November 16, 2022 November 29, 2022

Bill hawks joins us to talk through just how important it is to have an effective digital assistant for banks and the role that it plays.

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Content

ChatGPT: the good, the bad and the future

Voice AI that detects your tone of voice with Sean Austin, CEO, Helios

Top 10 conversational AI trends for 2023

5 steps to selecting the perfect partner for conversational automation

Conversations Squared #1 – Emily Uematsu Banzhaf

Conversational AI in the emerging web 3 landscape, with Brandon Kaplan, CIO, Journey

Is our love for the web holding us back?

Why you should take data privacy more seriously

Why should you measure bots like humans?

Building an effective digital assistant for banking with Bill Hawks, Citizens Bank

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