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Here’s a vision of the future you must read

Here’s a vision of the future you must read 1120 840 Ben McCulloch

We’ve seen many attention-grabbing headlines about how AI is going to steal our jobs.  It hasn’t happened yet though, has it? It’s important to remember they’re just stories. They feed…

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AI Studio, adoption and trends, with Amitha Pulijala and Lawrence Byrd, Vonage

AI Studio, adoption and trends, with Amitha Pulijala and Lawrence Byrd, Vonage 1600 1200 Rebecca Christie

Amitha Pulijala and Lawrence Byrd join us to walk through the Vonage AI Studio and the huge opportunities that await those who can move quickly.

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Introducing conversation design into a dev-led organisation with Workday

Introducing conversation design into a dev-led organisation with Workday 1600 1200 Rebecca Christie

Collin Carnahan joins us for us to discuss how Workday has been creating a conversation design culture.

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Check out Florida Blue’s multimodal marvel!

Check out Florida Blue’s multimodal marvel! 1120 840 Ben McCulloch

Where’s the best place to start your automation journey? Look for an issue you deal with every day that doesn’t require analytical thought to solve.

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All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth

All text and no voice makes your CX dull, with Shridhar Marri, CEO, Senseforth 1600 1200 Rebecca Christie

Shridhar Marri, CEO, Senseforth, joins us to give us an insight on what the future will look like for voice intelligence and business automation.

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Conversational AI at Genesys with Harshali Desai and Mitch Mason

Conversational AI at Genesys with Harshali Desai and Mitch Mason 1600 1200 Rebecca Christie

Harshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation.

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Conversational AI for drive through restaurants with Anik Seth, HUEX

Conversational AI for drive through restaurants with Anik Seth, HUEX 1600 1200 Rebecca Christie

Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants.

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HSBC knows the measure of a great digital assistant

HSBC knows the measure of a great digital assistant 1120 840 Ben McCulloch

There’s a good chance you’ve heard of HSBC as it’s Europe’s largest bank with nearly $3 trillion in assets.

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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI 1600 1200 Rebecca Christie

Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.

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Why should you consider conversation’s unwritten rules?

Why should you consider conversation’s unwritten rules? 1120 840 Ben McCulloch

Human conversations don’t follow a map. Even if you try to plan your chat, things often go off-topic quickly. It doesn’t matter much. No matter what happens, humans are skilled…

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    Exclusive insight report: How AI agents keep CX stable when volume explodes
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