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israel krush hyro on vux world
Intent-less NLU and knowledge management with Hyro CEO, Israel Krush 1800 1200 Kane Simms

Intent-less NLU and knowledge management with Hyro CEO, Israel Krush

Hyro CEO, Israel Krush shares a unique approach to conversational AI that requires less conversation design and has higher accuracy.

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scott stephenson deepgram on vux world
Utilising automatic speech recognition with Deepgram CEO, Scott Stephenson 1800 1200 Kane Simms

Utilising automatic speech recognition with Deepgram CEO, Scott Stephenson

Learn the ins and outs of speech recognition, how to scope, tune and use it properly, with leading ASR provider, Deepgram.

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kordel france seekar technologies on vux world
Explainable AI with Seekar Technologies, CEO, Kordel France 1800 1200 Kane Simms

Explainable AI with Seekar Technologies, CEO, Kordel France

Seekar Technologies CEO, Kordel France, joins us to share Seekar Tech’s approach to explainable AI.

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Voice in APAC with Guy Munro
Voice in APAC with TalkVia Head of Innovation, Guy Munro 1800 1200 Kane Simms

Voice in APAC with TalkVia Head of Innovation, Guy Munro

Guy Munro, Head of Innovation at TalkVia, joins us to share his perspectives on voice assistant adoption down under.

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Voice AI in noisy environments with SoundHounds Andrew Richards
Voice AI in noisy environments with SoundHound’s Andrew Richards 1800 1200 Kane Simms

Voice AI in noisy environments with SoundHound’s Andrew Richards

Director of Business Development, SoundHound, Andrew Richards, shares how Houndify handles speech recognition in noisy environments.

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The journey into conversation design with Heydays Anna Ralph
The journey into conversation design with Heyday’s Anna Ralph 1800 1200 Kane Simms

The journey into conversation design with Heyday’s Anna Ralph

Heyday was recently acquired by Hootsuite. Learn from the Team Lead, Conversation Design, Anna Ralph about her journey into conversation design.

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Advancing 'applied conversational AI' with Wluper co-founder and CTO, Nikolai Rozanov
Advancing ‘applied conversational AI’ with Wluper CTO, Nikolai Rozanov 1800 1200 Kane Simms

Advancing ‘applied conversational AI’ with Wluper CTO, Nikolai Rozanov

Learn how Wluper is making strides towards intentless NLU and advanced dialogue management and memory.

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genesys on voice and conversational ai with elcenora martinez
Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez 1800 1200 Kane Simms

Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez

One of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.

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real time guidance wit\h marc bernstein
AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein 1800 1200 Kane Simms

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein

Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.

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Chuong Nguyen and Carolyn Reed voice design at Comcast
Voice design at Comcast, with Chuong Nguyen and Carolyn Reed 1800 1200 Kane Simms

Voice design at Comcast, with Chuong Nguyen and Carolyn Reed

Learn how to create a research-backed voice AI practice from one of the world’s premier voice AI teams at Comcast.

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Talking conversation design with Maaike Greonewege
Talking conversation design with Maaike Groenewege 1800 1200 Kane Simms

Talking conversation design with Maaike Groenewege

Maaike Groenewege joins us to share some unique insights and perspectives on conversation design theory, techniques, tools and practice.

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Frank Schneider of Speakeasy AI on automating call centres with AI
Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI 1800 1200 Kane Simms

Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI

Frank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s…

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enterprise ai strategy with davide petramala avaya on vux world
Avaya on enterprise AI strategy, with Davide Petramala 1800 1200 Kane Simms

Avaya on enterprise AI strategy, with Davide Petramala

Davide Petramala shares some deep insights on how organisations can get started and scale their voice and conversational AI efforts.

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guy tonye stacey kyler zammo on vux world
The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai 1800 1200 Kane Simms

The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai

The Zammo team join us to share why owning your NLU is so crucial, the importance of control, analytics and cross platform assistants.

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dan mallin lucy ai on vux world
Finding the unfindable with Lucy AI’s Dan Mallin 1800 1200 Kane Simms

Finding the unfindable with Lucy AI’s Dan Mallin

Find out how brands like Pepsi is democratising its internal knowledge search with Dan Mallin, CEO, Lucy AI.

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gary pretty and quirine van walt meijer microsoft website hero
Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer 1800 1200 Kane Simms

Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer

The Microsoft Conversation AI Team join us to share an overview of the Azure Bot Service and how Microsoft is enabling conversational transformation at all…

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Laetitia Cailleteau accenture on VUX World
Hyper-personalised voice AI with Laetitia Cailleteau, Accenture 1800 1200 Kane Simms

Hyper-personalised voice AI with Laetitia Cailleteau, Accenture

Laetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent.

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Training speech recognition systems (ASR) with Atexto
How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto 1800 1200 Kane Simms

How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto

Atexto join us to dive under the hood of training automatic speech recognition systems (ASR).

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Head of Dialogue Management, AI and ML at Swisscom and CEO of Artificial Solutions share insights on how to scale a conversational AI practice
Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions 1800 1200 Kane Simms

Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions

Product Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale…

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Sam Danby, Boost.ai
Giving your AI a Boost with Sam Danby 1800 1200 Kane Simms

Giving your AI a Boost with Sam Danby

Sam Danby shares insights on conversational AI tooling and Boost.ai.

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Vui Agency
Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor 1800 1200 Kane Simms

Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor

Insights from the VUI Agency on how to design charismatic voice assistants.

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Google CCAI Contact Centre AI with Google Cloud's Antony Passemard on VUX World
Google CCAI with Antony Passemard 1800 1200 Kane Simms

Google CCAI with Antony Passemard

Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.

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Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner | VUX World Live
Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes 1800 1200 Kane Simms

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes

Voicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?

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Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.
Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI 1800 1200 Kane Simms

Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI

Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.

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