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Frank Schneider of Speakeasy AI on automating call centres with AI
Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI 1800 1200 Kane Simms

Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI

Frank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s…

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enterprise ai strategy with davide petramala avaya on vux world
Avaya on enterprise AI strategy, with Davide Petramala 1800 1200 Kane Simms

Avaya on enterprise AI strategy, with Davide Petramala

Davide Petramala shares some deep insights on how organisations can get started and scale their voice and conversational AI efforts.

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guy tonye stacey kyler zammo on vux world
The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai 1800 1200 Kane Simms

The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai

The Zammo team join us to share why owning your NLU is so crucial, the importance of control, analytics and cross platform assistants.

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dan mallin lucy ai on vux world
Finding the unfindable with Lucy AI’s Dan Mallin 1800 1200 Kane Simms

Finding the unfindable with Lucy AI’s Dan Mallin

Find out how brands like Pepsi is democratising its internal knowledge search with Dan Mallin, CEO, Lucy AI.

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gary pretty and quirine van walt meijer microsoft website hero
Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer 1800 1200 Kane Simms

Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer

The Microsoft Conversation AI Team join us to share an overview of the Azure Bot Service and how Microsoft is enabling conversational transformation at all…

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Laetitia Cailleteau accenture on VUX World
Hyper-personalised voice AI with Laetitia Cailleteau, Accenture 1800 1200 Kane Simms

Hyper-personalised voice AI with Laetitia Cailleteau, Accenture

Laetitia Cailleteau shares all about what Accenture is doing in voice AI and about its hyper-personalised voice AI patent.

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Training speech recognition systems (ASR) with Atexto
How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto 1800 1200 Kane Simms

How to train an ASR (automatic speech recognition) engine with Esteban Gorupicz and Alejandro Heredia, Atexto

Atexto join us to dive under the hood of training automatic speech recognition systems (ASR).

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Head of Dialogue Management, AI and ML at Swisscom and CEO of Artificial Solutions share insights on how to scale a conversational AI practice
Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions 1800 1200 Kane Simms

Scaling conversational AI with Roger Dill, Swisscom, and Per Ottosson, Artificial Solutions

Product Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale…

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Sam Danby, Boost.ai
Giving your AI a Boost with Sam Danby 1800 1200 Kane Simms

Giving your AI a Boost with Sam Danby

Sam Danby shares insights on conversational AI tooling and Boost.ai.

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Vui Agency
Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor 1800 1200 Kane Simms

Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor

Insights from the VUI Agency on how to design charismatic voice assistants.

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Google CCAI Contact Centre AI with Google Cloud's Antony Passemard on VUX World
Google CCAI with Antony Passemard 1800 1200 Kane Simms

Google CCAI with Antony Passemard

Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.

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Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner | VUX World Live
Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes 1800 1200 Kane Simms

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes

Voicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?

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Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.
Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI 1800 1200 Kane Simms

Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI

Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.

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tom hewitson lab works on vux world
Building a business on Alexa and Google Assistant with Tom Hewitson 1800 1200 Kane Simms

Building a business on Alexa and Google Assistant with Tom Hewitson

Founder and CEO, Labworks.io, Tom Hewitson joins us to share his advice on how to build a business on Alexa and Google Assistant.

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derek roberti cognigy on vux world
Enterprise conversational automation with Derek Roberti 1800 1200 Kane Simms

Enterprise conversational automation with Derek Roberti

VP Technology at Cognigy, Derek Roberti, joins us to share the ins and outs of enterprise conversational automation.

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nate brown official labs on vux world live
How voice of the customer can enhance your conversational automation strategy with Nate Brown 1800 1200 Kane Simms

How voice of the customer can enhance your conversational automation strategy with Nate Brown

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.

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oto nico peony on vux world live
Actionable insights from speech data with Nico Perony 1800 1200 Kane Simms

Actionable insights from speech data with Nico Perony

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX.

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Does voice first suck and is it stuck? with Bret Kinsella, Ahmed Bouzid and John Kelvie
Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid 1800 1200 Kane Simms

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise and what should happen next.

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zohaib ahmed resemble ai on vux world discussing custom brand voices
Bringing human-like performance to AI custom voices with Zohaib Ahmed 1800 1200 Kane Simms

Bringing human-like performance to AI custom voices with Zohaib Ahmed

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices.

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Mihai Antonescu discussing the HeyMercedes voice assistant on VUX World Live
How we built the HeyMercedes Voice Assistant with Mihai Antonescu 1800 1200 Kane Simms

How we built the HeyMercedes Voice Assistant with Mihai Antonescu

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant.

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Justin Randall on VUX World discussing integrating dialogflow into contact centres
Integrating DialogFlow into your contact centre with Justin Randall 1800 1200 Kane Simms

Integrating DialogFlow into your contact centre with Justin Randall

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre.

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NOAM Fine of Vonage AI on VUX World
AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 Kane Simms

AI and the future of customer service with Noam Fine, Vonage AI

What’s the future of customer service going to look like? And what can businesses do today to prepare for it?

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Dan Miller of Opus Research on VUX World
Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research 1800 1200 Kane Simms

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research

Founder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.

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stuart silverstein AIG on VUX World Live
Incorporating VUI into your UX repertoire with Stuart Silverstein 1800 1200 Kane Simms

Incorporating VUI into your UX repertoire with Stuart Silverstein

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.

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