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Google CCAI Contact Centre AI with Google Cloud's Antony Passemard on VUX World
Google CCAI with Antony Passemard 1800 1200 Kane Simms

Google CCAI with Antony Passemard

Head of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.

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Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner | VUX World Live
Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes 1800 1200 Kane Simms

Integrating ANY bot from ANY framework into ANY contact centre with Ilan Avner, AudioCodes

Voicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?

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Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.
Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI 1800 1200 Kane Simms

Creating super-human voice assistants with Nikola Mrkšić, CEO, PolyAI

Find out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.

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tom hewitson lab works on vux world
Building a business on Alexa and Google Assistant with Tom Hewitson 1800 1200 Kane Simms

Building a business on Alexa and Google Assistant with Tom Hewitson

Founder and CEO, Labworks.io, Tom Hewitson joins us to share his advice on how to build a business on Alexa and Google Assistant.

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derek roberti cognigy on vux world
Enterprise conversational automation with Derek Roberti 1800 1200 Kane Simms

Enterprise conversational automation with Derek Roberti

VP Technology at Cognigy, Derek Roberti, joins us to share the ins and outs of enterprise conversational automation.

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nate brown official labs on vux world live
How voice of the customer can enhance your conversational automation strategy with Nate Brown 1800 1200 Kane Simms

How voice of the customer can enhance your conversational automation strategy with Nate Brown

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.

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oto nico peony on vux world live
Actionable insights from speech data with Nico Perony 1800 1200 Kane Simms

Actionable insights from speech data with Nico Perony

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX.

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Does voice first suck and is it stuck? with Bret Kinsella, Ahmed Bouzid and John Kelvie
Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid 1800 1200 Kane Simms

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise and what should happen next.

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zohaib ahmed resemble ai on vux world discussing custom brand voices
Bringing human-like performance to AI custom voices with Zohaib Ahmed 1800 1200 Kane Simms

Bringing human-like performance to AI custom voices with Zohaib Ahmed

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices.

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Mihai Antonescu discussing the HeyMercedes voice assistant on VUX World Live
How we built the HeyMercedes Voice Assistant with Mihai Antonescu 1800 1200 Kane Simms

How we built the HeyMercedes Voice Assistant with Mihai Antonescu

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant.

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Justin Randall on VUX World discussing integrating dialogflow into contact centres
Integrating DialogFlow into your contact centre with Justin Randall 1800 1200 Kane Simms

Integrating DialogFlow into your contact centre with Justin Randall

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre.

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NOAM Fine of Vonage AI on VUX World
AI and the future of customer service with Noam Fine, Vonage AI 1800 1200 Kane Simms

AI and the future of customer service with Noam Fine, Vonage AI

What’s the future of customer service going to look like? And what can businesses do today to prepare for it?

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Dan Miller of Opus Research on VUX World
Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research 1800 1200 Kane Simms

Voice AI in the contact centre: 2021 trends, with Dan Miller, Opus Research

Founder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.

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stuart silverstein AIG on VUX World Live
Incorporating VUI into your UX repertoire with Stuart Silverstein 1800 1200 Kane Simms

Incorporating VUI into your UX repertoire with Stuart Silverstein

Director, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.

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vixen voice commerce report website hero
Voice commerce: the state of play with James Poulter 1800 1200 Kane Simms

Voice commerce: the state of play with James Poulter

The latest customer behavioural trends on voice commerce from the Vixen Labs Voice Commerce Report.

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voxta website hero
Creating independent voice assistants with Kavita Reddi and Sirish Reddi 1800 1200 Kane Simms

Creating independent voice assistants with Kavita Reddi and Sirish Reddi

Discussing the Voxta platform, voice in India and the value of independent voice assistants.

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Hannes Heinkenheimo of Speechly on VUX World Live
Adding voice to screens with Hannes Heikinheimo 1800 1200 Kane Simms

Adding voice to screens with Hannes Heikinheimo

How you can and why you should add voice capability to your software, apps and screens.

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SoundHound's Mike Zagorsek on VUX World Live
How voice AI is disrupting industries with Mike Zagorsek 1800 1200 Kane Simms

How voice AI is disrupting industries with Mike Zagorsek

SoundHound Inc is enabling brands like Mercedes and Mastercard to cause disruption with voice AI. Find out how with VP Product Marketing, Mike Zagorsek.

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the future of conversational commerce with Dustin Coates, Kane Simms, David Clark and Tim Atkinson
The future of conversational commerce? with David Clark and Tim Atkinson 1800 1200 Kane Simms

The future of conversational commerce? with David Clark and Tim Atkinson

Google is rolling out RCS messaging and partnered with BT to bring conversational messaging on Android to life. And it’s good!

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Mark Gray from Constant Companion on VUX World Live
Alexa for caregiving with Mark Gray 1800 1200 Kane Simms

Alexa for caregiving with Mark Gray

Learn how Alexa is making lives easier for older adults and explore the opportunity in creating voice first services for the ageing population.

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Kane Simms and dustin Coates of vux world
The Rundown: What’s Algolia upto? 1800 1200 Kane Simms

The Rundown: What’s Algolia upto?

Learn how Algolia is stepping up the conversational search game with its new suite of products.

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charlie cadbury of say it now with kane simms and dustin coates on vux world live
Voice advertising effects on charity donations with Charlie Cadbury 1800 1200 Kane Simms

Voice advertising effects on charity donations with Charlie Cadbury

What happens when you serve audio adverts to smart speaker listeners and ask them to make a charitable donation right there and then on their…

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greg bennett salesforce on vux world discussing conversation design and the einstein bot builder
Conversation design best practice with Salesforce’s Greg Bennett 1800 1200 Kane Simms

Conversation design best practice with Salesforce’s Greg Bennett

Learn conversation design best practice with Conversation Design Principle, Salesforce, Greg Bennett.

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Paul cutsinger live on vux world
Amazon Alexa’s Paul Cutsinger tells us what’s new 1800 1200 Kane Simms

Amazon Alexa’s Paul Cutsinger tells us what’s new

At Alexa Live 2020, Amazon dropped 31 new features on us, the most features dropped at one time ever. Alexa’s Head of Developer Strategy, Paul…

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